Personal Support Worker Resume Examples & Templates

Kellie Hanna, CPRW
By Kellie Hanna, CPRW, Career Advice Expert
Last Updated: May 02, 2024
  • 30% higher chance of getting a job‡
  • 42% higher response rate from recruiters‡

Our customers have been hired at:*Foot Note

A personal support worker is a health care professional who assists and supports individuals who require help with their daily living activities. They work in various settings, including hospitals, long-term care facilities, group homes and private residences.

You’ll need a compelling personal support worker resume to land your dream job. Learn how to write a resume that wins interviews with our expert tips and personal support worker resume sample.  

Personal Support Worker Resume Template Customize this resume

Start by editing this personal support worker sample resume, or explore our library of customizable resume templates to find one that matches your style.

Personal support worker resume example (text version)

Jane Smith

Los Angeles, CA 90022
(555) 555-5555
example@example.com

Professional Summary

Empathetic personal support worker with a sensitive and compassionate approach to cultivating a trusting, stimulating and varied lifestyle for residents. Offers enhanced care with a flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Skills

  • Long-term care
  • Resident advocacy
  • File management
  • Palliative care
  • Care plan development
  • Resident assessment
  • Problem-solving
  • Communication

Work History

November 2020 – Current
Independent Life Skills, LLC – Los Angeles, CA
Personal Support Worker

  • Assist up to 60 residents per month to complete activities of daily living, including hygiene, feeding and toileting, and help them clean and maintain eyeglasses, dentures and hearing aids.
  • Perform preventive care, routine wound management, medication administration and specimen collection.
  • Provide safe mobility support to help patients move around personal and public spaces.

September 2017 – October 2020
Maxim Healthcare – Los Angeles, CA
Healthcare Support Worker

  • Monitored client vital signs, administered medications and tracked behaviors to keep the healthcare supervisor well-informed.
  • Kept 100 accurate records for client files and handled related paperwork.
  • Prepared meals for patients so they can keep a healthy, balanced diet, improving their health by 55%.

June 2014 – August 2017
Senior Helpers – Anaheim, CA
Personal Care Aide

  • Assisted an average of 20 clients per week with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Scheduled and accompanied clients to up to six medical appointments per month.

Education

  • June 2021
    Glendale Community College Glendale, CA
    Associate of Science Healthcare Administration
  • June 2014
    Los Angeles Trade Technical College Los Angeles, CA
    Certificate Personal Care Aide

Certifications

  • CPR / First Aid Certification – American Red Cross – (Updated 2022)
  • Personal Support Worker (PSW) Certification – (2016)

Important resume sections

  1. Contact details

    Add your contact information to the top of your resume so hiring managers can contact you. As our personal support worker resume example shows, your contact information must include your full name, city, state and ZIP code, phone number and professional email address. If you have a LinkedIn profile and professional website, add them last.

  2. Professional summary

    A professional summary is a concise, three-to-five-sentence statement that tells the hiring manager who you are and what you offer. Your summary must include job-relevant skills and one or two professional accomplishments that are relevant to the role you are applying for. 

    Here’s a good example of a professional summary for a personal support worker resume: 

    “Dedicated and experienced personal support worker with over five years of experience providing quality care to clients in a variety of settings. Skilled in managing a variety of tasks associated with providing personalized support and care, including helping with activities of daily living, providing companionship and helping with mobility. Proven ability to build relationships with clients and their families while demonstrating respect, dignity and compassion.”

    If you are applying for your first job or changing careers, use a resume objective instead. Personal support worker resume objectives should focus on transferable skills such as communication, problem-solving and critical thinking. 

  3. Skills

    Create a skills section on your resume so hiring managers can see if your qualifications match their needs. Add your job-relevant personal support worker resume skills to a bulleted list. 

    Personal support workers need soft skills such as problem-solving, communication and interpersonal skills, as well as patience, empathy and compassion. You will be required to assess and evaluate care needs, develop care plans and provide support and guidance to those in need. 

    In addition, include hard skills like the ability to use medical equipment, such as wheelchairs, oxygen tanks or other assistive devices.

  4. Work history

    Whether this is your first job or you are a seasoned professional, your resume must include a work history section detailing your past roles. 

    In reverse-chronological order, list your current and previous employers and provide company names, locations and the dates you worked for them. 

    Include three bullet points of measurable achievements for every job you list, for example: 

    • Provided personalized care and assistance to over 30 patients in a facility setting, resulting in a 95% satisfaction rate.
    • Developed and implemented individualized care plans for each patient, resulting in a 20% decrease in hospitalizations.
    • Assisted in the improvement of health outcomes amongst a diverse range of patients with chronic illnesses, resulting in a 70% decrease in symptoms.
  5. Education

    Your personal support worker resume must include an education section, whether or not you have a degree. See how to list education on a resume for expert tips and examples. 

    In reverse-chronological order, use bullet points to display the schools’ names and the years you graduated. If you did not attend college, list your high school information and the classes you’ve taken since graduating. 

    The educational requirements for personal support workers can vary depending on the region and employer. In some cases, a high school diploma or equivalent is the minimum educational requirement, while others may require completion of a PSW certificate program or equivalent.

    Continuing education and professional development are also important for personal support workers. Many employers offer ongoing training and development opportunities to help support workers stay up to date with the latest techniques and best practices in the field.

See why My Perfect Resume is a 5-star resume builder

Pair your resume with a matching cover letter

Best practices

  • Use measurable achievements to describe your personal support worker abilities and experience. For example, “Provided emotional support to 7+ clients in times of need.”
  • Use action words such as “assist,” “counsel” and “advocate” to make an impact on your personal support worker resume.
  • Tailor your resume to your target personal support worker job.
  • Use keywords from the job description, such as “home care” and “health education,” throughout your personal support worker resume.
  • Format your personal support worker resume so that it is easy to read by ATS software and human eyes.
  • Lie about your personal support worker experience and skills. Instead, highlight your top job-relevant skills such as patience, empathy and ability to lift and transfer clients upfront. 
  • Boast that you’re the “best personal support worker ever.” Instead, emphasize your past job achievements, like “Organized and facilitated recreational activities for over five clients.”
  • Include irrelevant personal information such as your ethnicity and age.
  • Add skills and experience not about being a personal support worker.
  • Forget to proofread. A personal support worker resume with errors is unprofessional.

Interview tips

  1. Research.

    Before your job interview, it’s vital to learn about the company’s history, goals, values and people. Doing so conveys interest, passion and commitment—traits that can set you apart from the competition. 

    Some things to look for include: 

    • The facility’s safety policies and procedures.
    • The availability of other health care specialists.
    • The quality of patient care provided at the facility.

    Explore our job interview guide for additional advice from career experts. 

  2. Practice.

    Practice does make perfect. To prepare for your interview, start by reviewing the most common interview questions, such as: 

    Then focus on personal health care worker job-specific questions, such as:

    • What experience do you have as a personal support worker?
    • How do you handle difficult situations when caring for a patient?
    • What strategies do you use when communicating with patients and their families?

    Write down two or three possible answers for each question, then practice answering them with a friend. 

  3. Ask questions.

    Always have at least three questions for each person you speak with during the interview process. Doing so shows that you’re interested and that you’ve been paying close attention.

    Some questions you might ask for a personal support worker job are: 

    • What types of care services are provided at the facility?
    • Are there recreational activities available for residents?
    • What is the staff-to-patient ratio?
  4. Prepare references.

    Have professional references ready before you enter your interview — you never know if the hiring manager might want to contact them immediately. Ask a former manager and two former colleagues who can speak about your performance and who you know will give you an excellent review.

How we reviewed this article

Since 2013, we have helped more than 15 million job seekers. We want to make your career journey accessible and manageable through our services and Career Center’s how-to guides and tips. In our commitment to bring you a transparent process, we present our Editorial Process.

Sources

Rate this article

Personal Support Worker Resume Example

Average Rating

4.5/5 stars with 100 reviews