Patient Coordinator Resume Guide + Tips + Example
Want a job as a patient coordinator? Then you need a great patient coordinator resume. Not sure what that looks like? Don’t worry! We’re here to help. Use our guide to creating a stand-out resume for a patient coordinator and make the most of your interpersonal skills, organized thinking and attention to detail.
Patient coordinator resume example (text version)
Lansing, MI 48911
- Experienced patient coordinator adept at supporting best practices in hospital operations, compliance and healthcare management.
- Demonstrated strengths in multi-area management, quality assurance and service.
- Resourceful professional and collaborative team player.
July 2015 – Current
Sparrow Hospital – Lansing, MI
Lead Patient Coordinator
- Work with five healthcare professionals to create and implement individualized care plans for over 800 patients in various units.
- Share patient status updates during shift changes to ensure a continuum of care.
- Aide in the development and betterment of patient management and workflow processes.
October 2011 – June 2015
Ciena Health Care – Lansing, MI
- Provided complete patient assessments and communicated with patients to understand medical histories.
- Informed patients and caregivers on clearance procedures to maintain patient health and facilitate recovery goals.
- Scheduled over 20 appointments per day and confirmed appointments and meetings for physicians.
July 2008 – September 2011
McLaren General Hospital – Adrian, MI
- Managed master calendar and scheduled appointments for three providers based on optimal patient loads and clinician availability.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Obtained payments from patients and scanned identification and insurance cards.
- Appointment scheduling
- Patient education
- Insurance verifying
- Strong communication
- Multidisciplinary team collaboration
- Treatment coordination
- Interpreting physician orders
Adrian College Adrian, MI
Bachelor of Arts Health Management & Clinical Assistance
5 essentials of a top patient coordinator resume
Add your contact information to the top of your resume so that hiring managers can contact you. As our patient coordinator resume example shows, your contact information must include your full name, then your city, state and ZIP code, followed by your phone number and professional email address. If you have a LinkedIn profile and professional website, add them last.
A personal statement, also known as a professional summary is a concise, three-to-five sentence statement that tells the hiring manager who you are and what you offer. Your summary must include job-relevant skills and one or two notable accomplishments. It should also touch on how long you’ve been in the industry.
Create a skills section on your resume so hiring managers can see if you match their needs. Add your job-relevant skills in a bulleted list. It’s best to include both hard and soft skills, such as project management methodologies and resourcefulness.
Whether this is your first job or you’ve been at it for decades, a resume for a patient coordinator job must include a section to display your job history. In reverse-chronological order, show your current and previous employers and provide company names, locations and the dates you worked for them. Include three bullet points of measurable achievements for every job you list.
A patient coordinator resume must include an education section, whether or not you have a degree. In reverse-chronological order, display the name of the schools and the years that you graduated using bullet points. If you did not attend college, then list your high school information and the classes you’ve taken since graduating.
See why My Perfect Resume is a 5-star resume builder
Do’s and don’ts for building a patient coordinator resume
- Use measurable achievements to describe your patient coordinator abilities and experience.
- Use action words to make an impact on your patient coordinator resume.
- Tailor your resume to your target patient coordinator job.
- Use keywords from the job description throughout your patient coordinator resume.
- Format your patient coordinator resume so that it is easy to read by ATS software and human eyes.
- Lie about your patient coordinator experience and skills.
- Boast that you’re the “best patient coordinator ever.”
- Include irrelevant personal information such as your ethnicity and age.
- Add skills and experience not pertaining to being a patient coordinator.
- Forget to proofread. A patient coordinator resume with errors is unprofessional.
Top 4 tips for acing a patient coordinator interview
It’s vital to take the time to learn about the company’s history, goals, values and people before the interview. Doing so conveys interest, passion and commitment — traits that can set you above the competition.
Practice really does make perfect. To practice for your interview, start by reviewing the most common interview questions, such as:
- What’s your proudest accomplishment?
- Why did you choose this career?
- What was the toughest challenge you’ve ever faced?
And some possible behavioral questions such as:
- Describe a time when you needed to cope with a stressful scenario.
- Describe a situation in which you were able t.o defuse an angry customer or team member.
- Give me an example of a time when you created a goal and then achieved it.
Write down two or three possible answers for each question, then practice answering them with a friend.
Always have at least three questions ready for each person you speak with during your interview process. Doing so shows that you’re interested and that you’ve been paying close attention.
Some questions you might ask for a patient coordinator job are:
- What is the team’s biggest accomplishment this year?
- What are the biggest challenges of this role?
- What are the expectations about managing workflow within the team?
Have professional references ready before you enter your interview — you never know if the hiring manager might want to contact them immediately. Ask a former manager and two former colleagues who can speak about your performance and who you know will give you an excellent review.