Job Description & Responsibilities
A crew member resume needs to demonstrate that a candidate’s courteous, attentive, flexible, and, most of all, customer focused. While crew members can be designated specific duties, the general idea is that they should be ready to go where they’re needed and when. They interact with customers. They maintain the store’s appearance. They work the cash register. They mop floors and wipe down tables. They work the grill and take out the garbage. They work the drive-thru. They are expected to take note of the details and react accordingly. A crew member should be prepared for a busy shift and the crew member resume should show they understand that. It should highlight how a candidate can bag and deliver meals. That they’ work closely with the manager to ensure health regulations and safety polices are always adhered to. The resume should demonstrate that a multitude of tasks will be performed to support the operation through self-initiative and pride in work. Most importantly, the crew member resume must indicate that the candidate can work with a team that ensures every customer leaves satisfied. Education & Training Most crew members are provided with training by their employer. So in terms of formal education, there are really no requirements but a high school education helps. A lot of these positions are part time, so if a candidate is still in school, they can find hours that work with their schedule. Hiring managers will also be impressed with a commitment to education. They see it as a long term goal and long term goals gets high marks. A candidate should have strong communication skill for interaction with customers, management, and other team members. They should have a friendly and even demeanor for dealing with situations that may become stressful. They need to be ready to be on their feet for long periods of time. They should always keep a clean and professional appearance.
A crew member can expect to make at least minimum wage. There are options that pay more but they may ask for specific qualifications, such as experience in the industry. Sample Crew Member Resume Below is a sample of a crew member resume. It can detail experience or take into account lack of work experience, highlighting instead academic and personal achievement. It”s a great start for reaching hiring managers and getting the job.
Crew Member Resume Questions
1. How do you write the header of a crew member resume?
The top third of your resume template is the most important part of this document, so give some careful attention to the header. Give your name some attention by increasing the font size of that line. Include your contact information, such as phone number and email address.
With this complete, move right into a summary statement, as in our crew member resume sample. Objective statements are a thing of the past and are only appropriate if this is your first job, if you have a gap in your work history, or if you’re changing industries.
2. How do you write the experience section of your crew member resume?
Format your experience section by listing each position beginning with your current position and moving in reverse chronological order. Your personal document needs to show that you are attentive, flexible, detail-oriented, and focused on the customer.
It’s important to include specific duties you carried out, but more important to use metrics to demonstrate the results of your work. For example, if you suggested add-ons to customers, as in the crew member resume sample, include how much that increased revenue.
3. How do you highlight soft skills on a crew member resume?
According to top recruiters and human resources managers, soft skills are more important than technical skills for entry-level jobseekers. With this in mind, it is important to draw attention to soft skills, such as your ability to focus on the task at hand, your willingness to learn, a sense of commitment, the knack for adapting to a changing environment, and a certain amount of humility.
How can you share these on paper? There are some great examples on our crew member resume sample, such as “answered guest questions,” “learned cook stations,” and “helped new crew members.” Include measurable results as much as possible.
4. What format should your crew member resume be in?
There are three basic resume formats; chronological, functional, and combination. A chronological format is best for applicants with a good work history. If this is your first or second job as a crew member, a functional or combination format may be best.
The functional format focuses most on the skills you’ve developed, rather than on your work history. The combination format does both; it draws attention to your skills and provides details about your work history. Take a look at our crew member resume sample as a good reference.
5. What does a good crew member resume look like?
Remember, the primary function of your personal document is to open the door to an interview. Your page should look clean with plenty of white space. Stick to traditional fonts, and avoid adding images or decorations to the page. Sections should be easy to recognize, and bullets are the best way to list skills, responsibilities, and accomplishments. Check out our resume builder with industry-specific text examples and our crew member resume sample for more help.
A great Crew Member resume, plus a well-written Crew Member cover letter equal getting the job you want! Use our Crew Member cover letter sample to craft a great cover letter today.
123 Fake Street
City, State, Zip Code
Dependable Crew Member experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures. Focused on producing quality food and providing excellent customer service. Proficient in Point-of-Sale systems. Maintains current California Food Handler’s card.
Delivers exceptional customer service
Commercial deep fryer and slicer operation
Neat, clean and professional appearance
Personable and outgoing
Collaborative team worker
Reliable and focused
Comfortable standing for long time periods
November 2011 to Current
Company Name City, State
Cook food orders and maintain proficiency at every station.
Back up other crew members to keep team workflow at efficient level.
Monitor dining room and report any issues.
Clean dining area, windows, and front counter.
Perform closing duties including deep cleaning kitchen surfaces, storage, and equipment.
Put up deliveries, stocking shelves and resupplying dining area, kitchen, and counter areas.
Help new crew members get up to speed with protocols and restaurant practices.
May 2009 to October 2011
Company Name City, State
Greeted customers at counter and took orders, suggesting menu items and add-ons to increase revenue.
Kept dining area cleaned and stocked.
Answered guest quests, brought items to tables, and fetched drink refills.
Learned kitchen cook stations and filled in as needed.
Checked parking area before and after peak customer times and picked up trash as needed.
2015 California Coast Business School City, State
Bachelor of Science Accounting
Minor in Business Administration
Member of Women Business Leaders Club