Crew Member Resume Guide + Tips + Example
- 30% higher chance of getting a job
- 42% higher response rate from recruiters
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Securing a great job as a crew member demands a perfect resume. Not sure what that looks like? Don’t worry! We’re here to help you create one. Our guide to crafting a stand-out crew member resume will help you make the most of your customer service and interpersonal skills to land the position you want.
Start by editing this crew member resume sample, or explore our library of customizable resume templates to find the best one for you.
Crew member resume example (text version)
Ben Stuart
San Diego, CA 92111
555 555 555
(555) 555-5555
example@example.com
Professional Summary
Dependable crew member experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures. Focused on producing quality food and providing excellent customer service. Proficient in point-of-sales systems. Maintains current California Food Handler Card.
Work History
November 2019 – Current
Powerhaus Wholesome Pizza & Eats – San Diego, CA
LEAD CREW MEMBER
- Discuss daily work requirements with 20 crew members and assigned skills-based tasks to enable the completion of work.
- Cook an average of 35 food orders per shift and maintain proficiency at every station.
- Monitor dining room with up to 100 patrons, perform closing duties including deep cleaning kitchen surfaces, storage and equipment.
September 2015 – October 2019
Powerhaus Wholesome Pizza & Eats – San Diego, CA
CREW MEMBER
- Greeted an average of 300 customers weekly at the counter and took orders, suggesting menu items and add-ons to increase revenue.
- Kept five dining areas cleaned and stocked.
- Helped 10 new crew members get up to speed with protocols and restaurant practices.
June 2013 – August 2015
Round Table Pizza, Inc – San Diego, CA
PART-TIME CREW MEMBER
- Answered inquiries from an average of 50 guests per shift, brought items to tables and fetched drink refills.
- Learned kitchen cook stations and filled in as needed.
- Increased 40% of customer satisfaction by resolving issues.
Skills
- Delivers exceptional customer service
- Commercial deep fryer and slicer operation
- Neat, clean and professional appearance
- Personable and outgoing
- Learns quickly
- Cash handling
- Collaborative team worker
- Reliable and focused
- Comfortable standing for time periods
- Excellent multitasker
Education
June 2024
San Diego State University San Diego
BBA Business Administration
Certifications
ServSafe Certification – (2016)
5 essentials of a top crew member resume
Contact details
Add your contact information to the top of your resume so hiring managers can contact you. As our crew member resume sample shows, your contact information must include your full name, city, state, ZIP code, phone number and professional email address. If you have a LinkedIn profile and a professional website, add them last.
Personal statement
A personal statement, also known as a professional summary, is a concise, three- to five-sentence statement that tells the hiring manager who you are and what you offer. A crew member resume summary must include job-relevant skills and one or two notable accomplishments. It should also touch on how long you’ve been in the industry. If you are just starting out in your career, it’s better to write a resume objective instead.
Skills
Create a skills section on your resume so hiring managers can see if your skill set matches their needs. Present your job-relevant skills in a bulleted list for easy scanning. Follow the lead of our crew member resume example and include both hard and soft skills, such as your food handling and verbal communication skills.
Work history
Whether this is your first job or you’ve been at it for decades, your restaurant crew member resume must include a section to display your job history. In reverse-chronological order, display your current and previous employers and provide company names, locations and the dates you worked for them. Include three bullet points of measurable achievements for every job you list.
Education
A crew member resume must include an education section. If you have a degree, use bullet points to display the names of the schools you attended and the years you graduated in reverse-chronological order. If you did not attend college, list your high school information and the training or classes you’ve taken since graduating. If you have completed an apprenticeship, list it here too.
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Action words for a stand-out crew member resume
Use action words and numbers to make your resume descriptions compelling.
Here’s a short list of perfect action verbs for a crew member resume:
- Upsell
- Comply
- Prepare
- Sanitize
- Package
- Maintain
- Monitor
- Greet
- Suggest
- Stock
- Answer
- Fetch
- Collaborate
- Serve
- Handle
- Follow
Need a polished resume for a crew member job now? Our Resume Builder has all the tools you need to create a professional resume in minutes! Just fill in one of our templates and make edits as you go, download your finished resume, save it in any file format you want and send it to your target employer. It’s that easy!
Top skills for a crew member resume
Review the job description for your desired role closely and list all of the required skills that you possess.
As a crew member, you might want to include some of the following skills on your resume:
- Organization
- Interpersonal skills
- Teamwork
- Collaboration
- Verbal communication
- Active listening
- Customer service
- Persuasion
- Sales
- Multitasking
- Cleanliness
- Basic math
- Food handling
- Food safety expertise
- Commercial food preparation
- Cash handling
- Point-of-sales
- Physical stamina
Certifications for a crew member resume
You don’t need a certification to work as a crew member, but having at least one certificate on your resume can help you stand out from the crowd. Hiring managers will be impressed with your commitment to learning, specialized knowledge and passion for your profession.
Certification options for crew members include:
Pair your resume with a matching cover letter
Crew member resume FAQ
1. What should you put on a resume for a crew member?
A good restaurant crew member resume should feature your contact information, a professional summary, your work history, a list of your relevant skills and the details of your education or training. It might also include sections for certifications and awards, if applicable. Under your work experience section, it’s important to highlight the specific duties you carried out in each role, but even more important to use metrics to demonstrate the results of your work. For example, if you upsold customers by suggesting add-ons, mention how much you managed to increase revenue by doing so. For more guidance on what to include on your resume, refer to the crew member resume sample on this page.
2. What skills should you include on your crew member resume?
Your resume should include two categories of skills: hard skills and soft skills. The former are technical skills that you’ve built through on-the-job experience and training and that you need to perform the specific duties of a crew member. If you can operate a cash register, work a commercial deep fryer and follow food safety protocols, these are all hard skills you should put on your resume.
Soft skills, on the other hand, are personality traits and attributes that help you excel in any workplace. These include the ability to communicate well with customers, work effectively in a team, adapt to changes and solve problems quickly. Putting these capabilities on your crew member resume will show hiring managers that you’ll be a successful, productive employee. Remember, it’s critical that your resume is tailored to your target position, so try to include the skills that appear under requirements in the job description.
3. What does a good crew member resume look like?
Bear in mind that the primary function of your personal document is to open the door to an interview. Your page should look clean with plenty of white space. Stick to traditional resume fonts, and avoid adding images or decorations to the page. Sections should be easy to recognize, and bullets are the best way to list skills, responsibilities and accomplishments. Check out our Resume Builder with industry-specific text examples and our crew member resume sample for more help.
Do’s and don’ts for building a crew member resume
- Use measurable achievements to describe your crew member skills and experience.
- Use action words to make an impact on your crew member resume.
- Tailor your resume to your target crew member job.
- Use keywords from the job description throughout your crew member resume.
- Format your crew member resume so that it is easy to read by ATS software and human eyes.
- Lie about your crew member experience and skills.
- Boast that you’re the “hardest-working crew member ever”.
- Include irrelevant personal information, such as your ethnicity and age.
- Add skills and experience that don’t relate to food service.
- Forget to proofread. A crew member resume with errors is unprofessional.
Top 4 tips for acing a crew member interview
Research first.
It’s vital to take the time to learn about the restaurant or company’s history, goals, values and people before the interview. Doing so conveys interest, passion and commitment — traits that can set you above the competition.
Practice your answers.
Practice is really important. Be sure to practice for your interview by reviewing the most common interview questions, such as:
- What have you accomplished that shows your initiative and willingness to work?
- What kind of supervisor do you work best for?
- What did you like least about your last job?
Also consider some possible behavioral questions, like:
- Tell me about a time you created a goal and achieved it.
- Describe a time when you put your needs aside to help a coworker or classmate understand a task
- Tell me about a time when you were forced to think on your feet
Write down two or three possible answers for each question, then practice answering them with a friend.
Prepare questions to ask during the interview.
At the end of the interview, you will probably be invited to ask some questions yourself. Always have at least three for each person you speak with during the interview process. Doing so shows that you’re interested and have been paying close attention.
Some questions you might ask for a crew member job are:
- What is a typical day like in the restaurant?
- Can you tell me more about your customer base?
- What are the biggest challenges of this role?
Gather references
Have professional references ready before you enter your interview — you never know if the hiring manager might want to contact them immediately. Ask a former manager and two former colleagues who can talk about your performance and who you know will speak highly about your ability to perform a crew member job.
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Crew Member Resume Example
Dayle Kavonic is a professional online writer and editor with more than 10 years of experience in digital content creation. She has written extensively on the topics of resume and cover letter writing, job hunting and career development.