Job Description & Responsibilities
A customer service advisor enjoys fulfilling a variety of tasks each day. Whether meeting customer needs, or helping a customer work through a complaint, the job duties are rarely same each day. Customer service advisors also work in many different settings since virtually all businesses involve customers in some way. Therefore, the job setting could be in an office, at a mall, or even at a sporting event. Moreover, customer service advisors may work many different hours. Some businesses require work during normal, weekday business hours. However, others many need phone calls answered all night long. When searching for your job, you can look for businesses that fit your needs!
Education & Training for a Customer Service Advisor Resume
A high school diploma is usually required for a customer service advisor. Some companies may prefer a higher-level degree, however it is not usually required. Additionally, training is usually provided during the first few weeks on this job. There is more to being a customer service advisor than having the right skills. Customer service advisors also need to have specific personality traits. This includes strong communication skills and a talent for working with people. Including these skills on your customer service resume will help employers see that you are the best fit for the job.
Getting a Customer Service Advisor Job
Customer service advisors make an average of $67,058 a year. If this sounds like a job for your, start your customer service resume today! This is a great time to begin because job availability is growing. If you need assistance, take a look at our customer service advisor resume. This will help you get on track with your application material and create a cover letter that will impress employers.
Recipe for the Perfect Customer Service Advisor Resume
96/100 – MyPerfectResume Score
Prep Time: 30 minutes
Total Time: 1 hour
Recipe Yield: 1 Perfect Customer Service Advisor Resume
Calories: 0 Calories
Fat: 0 grams fat
- 1 Contact Information Section
- 1 Customer Service Advisor Summary Section
- 8-10 Customer Service Highlight Skills
- 2-4 Customer Service Advisor Work Experience Sections
- 1-3 Education Sections
- Include the Customer Service Advisor experience, skills and education the employer requires, but present that information in a concise and easy to read fashion.
- A Customer Service Advisor resume summary should be concise and to the point. Try to define your Customer Service skills and accomplishments in an action oriented description with quantifiable results. And do it in three sentences or less.
- List your previous Customer Service jobs with the most recent first. Each job is its own sub-heading, comprised of company name/location, period of employment, and job title.
- It’s how you list your Customer Service Advisor accomplishments beneath the job that counts. By creating 3-6 bullet points that begin with action verbs and, if possible, end with quantifiable results, you’ll catch the eye of a potential Customer Service employer and allow them to see you in action and as a part of their organization.
- As you list your education, put the highest level attained first. The only information the potential employer needs at this point is the school attended, school location, and degree obtained.