14 Fourteen Street, Town, CA 99999 Cell: 000.000.0000 – firstname.lastname@example.org
Detail-oriented medical office professional with 6 years of combined experience in pulmonology, obstetrics, and gynecology environments. Specialize in managing patient medical records, scheduling appointments, and verifying insurance coverage. Superior communicator comfortable with extensive patient contact via phone and in office. Familiar with HIPAA guidelines and EMR software.
Medical Administration Appointment Scheduling Knowledge of HMOs, Medicare, and MediCal Electronic Medical Record (EMR) Software Confidential Records Maintenance Patient Services Insurance/Billing Processes HIPAA Compliance
Successfully transitioned Dr. Paul and Rita Schulster’s pulmonology office system from paper-based to automated over a two year period. Scanned in all patient charts accurately and efficiently to assist in transition to new EMR program. Exhibited excellent administrative and organizational abilities in supporting two physicians in a busy medical office. Gained experience in medical office specific areas such as categorizing medical records, medical coding, medical terminology, and insurance coverage verification.
Patient Coordinator October 2010 to December 2013 Dr. Paul and Rita Schulster, Pulmonology Oceanside, NY Managed multiple areas including medical records maintenance, patient service, inventory control, and insurance verification for a medical office specializing in pulmonology. Reviewed, updated, and and scanned patient records into the office database while ensuring continual accuracy and completeness. Interacted professionally with patients in person and via phone to coordinate appointments, gather and verify insurance information, and collect co-pays. Adhered to HIPAA guidelines regarding release of confidential information and resolved any patient service issues. Maintained inventory of general office supplies including light medical supply ordering.
Additional Work Experience
Medical Office Assistant Dr. Trongone, Obstetrics and Gynecology Manhasset, NY