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Evelyn Russel 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 example-email@example.com Database management proficiency Vast implementation experience Updated on HIPAA guidelines Medical shorthand knowledge Technical competency Self sufficient Effective communicator Extremely reliable Coordinate admissions and referrals. Assign patients to the appropriate practitioner. Provide administrative support as requested. Maintain accuracy and confidentiality of patient and physician information that’s entered into the database. Review documents for accuracy and report any discrepancies to immediate supervisor. Handle appointment and basic healthcare inquiries in-person and over the phone. Establish and maintain contact with physicians and other medical staff. Compile information on patient demographics. Interact with insurance providers to provide required information that’s necessary to process payments for care. Scan medical cards and verify patient identities. September 2011 to February 2014 Overbrook Medical Center–New Cityland, CA Intake Coordinator Determined the appropriate level of physical or mental healthcare required for each patient. Ensured that all stored data was kept confidential. Communicated with physicians and mental health professionals on staff to collect any missing patient data for records. Documented and updated patient information, including listings of medications prescribed and the most recent diagnosis or physician orders for patients. Corrected any errors in medical records according to medical center procedures and applicable state and federal regulations regarding medical records. Prepared patient discharge documents, accepted any payments that were due immediately and verified insurance information that was on file.