6 Essential Telephone Triage Nurse Interview Tips

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You have worked hard searching for a job and created an appealing resume and cover letter. Your efforts attracted attention, and you are getting noticed. This is a good thing, but it does not necessarily mean that you are going to land a job. The next step involves interviewing for a job. Performing well during an interview is also important, and it requires preparation, too.

Fortunately, the following information can help you prepare for your big moment. Interviews can be stressful, but they do not have to be. Instead, use the following telephone triage nurse interview tips so you can make a good impression and land a career in nursing. By following these interview tips, you will feel better prepared before and during the interview.

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Telephone Triage Nurse Interview Tips

Talk About Yourself: Communicate whom you are and what you want to achieve in your nursing career, specifically if you plan on pursuing further education or specialization. Explain your desires and goals as a nurse, so the interviewers clearly understand why you are a good fit for the role. You will most likely have a chance to explain this at the beginning of the interview. Prepare to answer common questions such as “tell me about yourself,” or “what attracts you to this job?”

Emphasize Your Communication Skills: Although the interviewer probably will not ask you directly whether or not you are an effective communicator, they will want to understand how you interact with others. A telephone triage nurse, in particular, needs strong verbal skills and the ability to listen. Make sure to emphasize that you possess these abilities. If possible, share experiences where you demonstrated effective communication.

Do Your Homework: Research the doctors and hospital or doctor’s office you will be working with before the interview. This will help you get a feel for the people you will be working with. You will also learn what type of medicine they specialize in. This research will prepare you to have an educated conversation with interviewers about the potential job.

Prepare for Success. One of the best things you can do is set up a few mock interviews. This is a great way to test your abilities answering questions. It also allows you to think about possible interview questions that you might be asked for the position for a telephone triage nurse, such as what are good and bad experiences you had with a patient, how do you handle emergency situations, do you see yourself as organized, etc. Also, plan an appropriate outfit, so you look professional. Even though nurses wear scrubs, they usually do not interview in this attire. Aim to wear something more professional.

Be Attentive: Stay focused and present throughout the interview. When the interviewers are talking, make sure to listen and use good eye contact. This shows that you will be a good telephone triage nurse and that you have the ability to pay attention consistently for long periods of time. When you are listening to the interviewers, it is completely acceptable to ask questions. Consider asking what the call rate usually is, when the busiest times are, and how many other duties you may be responsible for.

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Prepare Relevant Stories: The best interviewers share stories to demonstrate their work experience as a nurse. It is often hard to come up with a story at the spur of the moment. For this reason, it is recommended to prepare multiple stories that can be applied to a variety of interview questions. This will help you adequately convey your skills, abilities, and previous success so the interviewers understand that you are capable of working as a telephone triage nurse. Also, because you are interviewing for a job in the field of nursing, it is important to use stories that involve patients and problem solving.

When you follow these six telephone triage nurse interview tips, acing your telephone triage nurse interview will be easier. It can be intimidating to interview for a job, but it does not have to be. Remember, you have made it this far. Your resume landed you the interview, and you have the skills needed for the job. Now all you have to do is remain confident and sell yourself to the interviewer during the interview. You can do it, and soon your job search will be over.

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