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Featured Resume Example: Executive Assistant
Smooth and efficient Executive Assistant with experience enhancing executive productivity and improving business operations. Exceeds expectations to maximize group performance and oversees efficient calendars. Operates well with minimal supervision to meet demanding objectives.
- Business writing
- Multi-line phone proficiency
- Expense reporting
- Advanced MS Office Suite
- Schedule & calendar planning
- Managed over 300 external contacts for CEO and kept track of periodic communication needed for priority contacts.
- Produced accurate office files, updated spreadsheets and crafted quarterly presentations to support executives and boost team efficiency.
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
- Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Prepared packages daily for shipment, pickup and courier services for prompt delivery to customers.
Top 4 Characteristics of a Best-in-Class Executive Assistant Resume
- Summary Your summary should highlight your professional highlights: the one or two skills, strengths and achievements that best fit the job opportunity. Encapsulate these achievements in short statements that describe yourself. For example: “Detail-oriented executive assistant with 5 years’ experience working with top executives. Experience with training and supervising four junior administrative professionals.”
- Skills An executive assistant should have strategic skills in addition to administrative abilities. Some crucial traits to include in your resume are resourcefulness, efficiency in pressure situations and technical finesse. Out-of-the-box thinking, discretion, impeccable organizational abilities and multitasking are other critical skills, as well as excellent networking skills, quick decision-making along with problem identifying and problem-solving skills.
- Work history Your work history as an executive should emphasize how you’ve contributed to previous successes (e.g., “Devised a call-recording system that saved executives up to 9 hours per week amounting to $21000 at current salaries”), rather than just listing mundane tasks.
- Education Certifications are not a must for executive assistants; however, many recruiters prefer to hire certified EAs. Certified Administrative Professional and Certified Professional Secretary are two well-recognized certifications. Bachelor of Arts and Associate of Arts in Business Administration and Management are other qualifications well suited for executive assistants.
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Executive Assistant Resume FAQs
1. What are the skills you should emphasize for this specific job?
Executive assistants need to be advanced in oral and written communication, as well as organizational skills. Since this position handles more sensitive information and maintains schedules for higher-management executives, it requires strong decision-making abilities. Some most important skills to include in your resume are:
- Leadership qualities
- Event planning
- Project management abilities
- Technical knowledge (WordPress, social media, relevant software, etc.)
- Time management qualities
- Analytical and problem-solving ability and critical thinking skills
- Excellent customer service
2. What are some examples of training and certifications that fit this specific resume?
To keep pace with industry standards and to further your career, look into obtaining relevant training and certifications that help enhance business acumen, be more innovative and creative, improve time management, productivity skills and leadership abilities, as well as business law adherence and staff development skills. Some examples of such training includes:
- Project Management Basics
- Key Strength and Characteristics for Assistants
- Career Development for Assistants
3. How should you format your resume?
For a more senior position like this, it is best to use the chronological format for your resume. This highlights your work experience and accomplishments, while leaving room to feature your best skills and strengths. Focus on organizational skills, such as managing expense reports, and quantify your accomplishments in the work history section to make more of an impact on recruiters (e.g., “Managed communications with domestic and international clients, increasing C-SAT rate by 26%”). Don’t forget to include any volunteer or extracurricular work which exhibits your organizational and planning abilities.
4. How should you craft your resume if you’re looking to take the next step forward in your career?
To continue up the career ladder, you need to enhance your skills with the help of cross training or relevant courses. Look to find a field of specialty, such as management analyst, a training and development specialist or administrative services manager. Degrees or certifications in instructional design, human resources, Certified Management Consultant, further training in keeping records, estimating costs, or even an MBA will add depth to your resume.