Gwen Harris 1 Main Street New Cityland, CA 91010 Cell: (555) 322-7337 E-Mail: email@example.com Summary Outgoing and motivated Server with customer service and food handling expertise. Skilled at memorizing menu items and orders. Holds current California Food Handlers card and thrives in fast-paced and challenging environments. Highlights Service-minded Quick learner Exceptional menu knowledge Familiar with all beverages Clean and neat appearance Point of Sale (POS) system operation High-volume dining Upbeat, outgoing, and positive Mathematical aptitude Organized Experience July 2012 to Current Rose Hill Catering New Cityland, CA Server Quietly and efficiently serve pre-selected items at large events. Deliver food and drink items, and answer special requests. Remove each course from table and refill drinks. Promptly respond to service issues and alert shift manager when needed. Buss, clear, and clean tables after meal is over. Set up tables, chairs, and dinner wear prior to events. November 2010 to June 2012 Birthday Castle New Cityland, CA Server Explained food menu items to guests and made recommendations. Prepared and delivered drinks to tables. Served food and desserts to large groups. Maintained dining room cleanliness. Engaged guests through facility fun protocols for birthdays and other special events. Offered guests tips on getting the most out of the experience at the venue. March 2007 to November 2010 Emerald Steakhouse New Cityland, CA Server Quickly learned food, liquor, and dessert menus. Shadowed lead server to learn restaurant procedures. Proficiently explained menu options and facilitated customer decisions. Suggested additional appetizer and dessert options to increase totals. Kept drinks full and tables cleared of used items or trash. Completed all end of shift duties including table cleaning, carpet vacuuming, and next-day preparations such as utensil wrapping.