Getting hired to work as a collections representatives requires two things: exceptional interpersonal skills and a great resume. The ability to remain professional at all times is something you’ll have to develop on your own. There is, however, a great deal of available help on our site for writing an attention-grabbing collections representative resume. Instead of thinking of a resume as a hurdle, think of it as an opportunity to sell yourself as an ideal employee.

Often, collections representatives are expected to make a certain number of calls or close a certain number of delinquent accounts per week or month. To impress hiring managers, be sure to describe, in detail, your experience meeting or exceeding similar types of quotas.

The resume writing process is far simpler–and faster–if you use our collections representative resume templates as you build your own.

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collections representative resume example

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Reginald Williams 123 Fake Street City, State, Zip Code Cell: 000-000-0000 email@email.com

Summary

Experienced Collections Representative who is able to achieve quotas and work on special projects when necessary. Adept at making first contact with clients, working within a team and exceeding company quotas. Specializes in commercial and consumer credit accounts.

Highlights

  • Exceptionally strong computer skills
  • Excellent communication and negotiation skills
  • Very strong team skills or able to work alone
  • Able to work any shift or as many hours as necessary
  • Well-versed on consumer credit laws
  • Maintains a professional attitude at all times

Work Experience

August 2011 to February 2015 Company Name – City, State Collections Representative

  • Responsible for meeting weekly and monthly quotas set by management.
  • Often asked to be part of smaller teams for special projects.
  • Sometimes asked to act in a supervisory capacity during short but large projects.

January 2005 to August 2011 Company Name – City, State Collections Representative

  • Was able to achieve monthly quotas 95 percent of the time.
  • Part of a team that was recognized two years in a row as the most productive teams in terms of revenue in the entire company.
  • Assisted in training new associates that were hired for special projects.

July 2000 to January 2005 Company Name – City, State Collections Representative

  • Part of a small team that dealt with commercial collections.
  • Often asked to join special projects that required high volumes of work.
  • Responsible for maintaining one of the highest productivity rates in the company.

Education

2000 Anson High School, City, State High School Diploma

Related Skills

  • Payment Arrangements
  • Locating Debtors
  • Multi-Line Phone Systems
  • Recording Data
  • Policies and Procedures
  • Scheduling
  • Budgeting
  • Recordkeeping
  • Due Diligence
  • Accounting