Table of Contents
Featured resume example: night auditor
Name: CALLIE BURCH
Address: City, State, Zip Code
Detail-oriented night auditor with five years of experience in customer service and financial reconciliation. Skilled at completing tasks quickly with proven history of accuracy and fantastic mathematical abilities. Known for welcoming guests with positivity at all hours and quickly responding to room needs.
11/2018 to Current
Wyndham Hotel Group
Company Name, City, State
- Processed arrivals and departures for hotel guests, handling approximately 40 guests per shift.
- Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
- Processed nightly bills, checks and vendor payments worth over $25,000, maintaining detailed records and receipts.
07/2017 to 11/2018
Company Name, City, State
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Reviewed daily financial statements and completed end-of-day paperwork with 100% accuracy.
Front Desk Agent
08/2015 to 06/2017
Company Name, City, State
- Greeted 50+ guests daily at front desk and engaged in pleasant conversations while managing check-in process.
- Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
- Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
- Front desk operations
- Closing processes
- Report generation
- Audit coordination
- Conflict resolution
- Time management
Associate of Arts: Hospitality,City, State
Top 4 characteristics of a best-in-class night auditor resume
- Summary Feature relevant work experiences along with your major achievements and competent skills, in a few short sentences. Describe yourself in terms of strong traits as well as your best technical abilities. For example: “Resourceful night auditor with 7 years’ experience processing financial statements, analyzing data and generating reports. Well-versed in providing friendly and professional customer service.”
- Skills Browse through the job posting for the night auditor role you want, note the skills the employer is looking for, and match them with your own abilities. Present a mix of hard skills (e.g., “report generation,” “financial auditing” or “accounting and bookkeeping processes”) and soft skills (e.g., “multitasking,” “exceptional organizational skills” or “customer service and conflict resolution”).
- Work History Instead of just laundry-listing regular job duties, focus on achievements from previous jobs that made a difference. Illustrate your accomplishments using numbers and stats to paint a more detailed picture of your abilities. For example, instead of stating “Maintained check-in list and handled reservations,” write “Managed check-in list and night reservations for 100+ guests per day.”
- Education Most employers prefer at least a high school diploma or equivalent for night auditor positions. If you have an associate degree or higher in business, administration, or hospitality, list it here, along with the name and location of the institution where you earned the degree. You should also add professional certifications that showcase your bookkeeping and hospitality skills (e.g., CPA in Accounting, Certified Front Desk Representative or Certified Guest Service Professional).
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This template uses a distinctive dot-graphic layout to highlight section headings, and create an even flow from your summary statement to your education section.
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This two-column layout makes excellent use of space, making it easy to update and customize each section. A shaded header for your name and contact information makes a strong visual statement.
Night auditor resume FAQ
1.What skills should you consider for a night auditor’s resume?
Below are some examples to be taken into consideration while creating the skills section for a night auditor position:
|Technical skills:||Soft skills:|
|Reservation and vacancy management||Task prioritization|
|Bookkeeping||Written and verbal communication|
|Data entry||Professional demeanor|
|Budget overview and projection||Solution-oriented|
|Payment recordkeeping||Attention to detail|
|Data analysis||Diffusing tense situations|
|Cash and credit settlement||Customer service|
|Filing occupancy reports||Adaptability|
|Generating audit reports||Flexibility|
|Account maintenance||Time management|
|Financial information analysis||Active listening|
|Reservation and vacancy management|
|Budget overview and projection|
|Cash and credit settlement|
|Filing occupancy reports|
|Generating audit reports|
|Financial information analysis|
|Written and verbal communication|
|Attention to detail|
|Diffusing tense situations|
2. What is the right format for your resume?
If you have a few years of experience under your belt, opt for the combination resume format, as it highlights both relevant skills and work experience. If you’re a first-time job seeker or lack experience, a functional resume format will help you highlight the abilities you already have with an expanded skills section. If you have plenty of experience in the field, go for the chronological resume format, which emphasizes your career achievements and progression with a robust work experience section.
For more information about resume formatting, visit our resume format page.
3. How should you incorporate keywords into your resume?
Many recruiters now use applicant tracking systems (ATS) to filter out resumes based on whether they have the right phrases and keywords. To pass the ATS, browse through the job listing, find out the qualifications the recruiter prioritizes (e.g., customer service skills), and include them in your resume. For instance, you could list customer service in your skills section, write “Dedicated to providing only the very best customer service” in your summary, or write “Managed guest relations and resolved issues for 500-room hotel” in your work history section.
4. What are some powerful action verbs you can include in your resume?
Using strong verbs to describe your work achievements makes a major difference. Words such as “devised,” “managed,” “oversaw,” ““coached” or “executed” leave a better impression than “was tasked with” or “responsible for”. For example, “Rectified payment inconsistencies and handled tax adjustments” has a stronger impact than “Responsible for payment rectification and tax adjustment.”
5. What are some examples of training and certifications that fit a night auditor’s resume?
Some certifications related to a night auditor’s role that you should look to have in your resume include:
- Certification in Basic Accounting
- Certified Guest Service Professional
- Certified Front Desk Representative