Night Auditor Resume Examples and Tips
Night auditors work at hotels and other lodging establishments, and are responsible for keeping accounts for the day’s business while also providing guest services. This position involves end-of-day bookkeeping, auditing, and account reconciliation, and requires superior customer service skills and good bookkeeping skills.
To create an impressive night auditor resume, use these professional tips and our resume examples:
Featured resume example: night auditor
Name: CALLIE BURCH
Address: City, State, Zip Code
Detail-oriented night auditor with five years of experience in customer service and financial reconciliation. Skilled at completing tasks quickly with proven history of accuracy and fantastic mathematical abilities. Known for welcoming guests with positivity at all hours and quickly responding to room needs.
11/2018 to Current
Wyndham Hotel Group
Company Name, City, State
- Processed arrivals and departures for hotel guests, handling approximately 40 guests per shift.
- Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
- Processed nightly bills, checks and vendor payments worth over $25,000, maintaining detailed records and receipts.
07/2017 to 11/2018
Company Name, City, State
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Reviewed daily financial statements and completed end-of-day paperwork with 100% accuracy.
Front Desk Agent
08/2015 to 06/2017
Company Name, City, State
- Greeted 50+ guests daily at front desk and engaged in pleasant conversations while managing check-in process.
- Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
- Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
- Front desk operations
- Closing processes
- Report generation
- Audit coordination
- Conflict resolution
- Time management
Associate of Arts: Hospitality,City, State
Top 4 characteristics of a best-in-class night auditor resume
- Summary Feature relevant work experiences along with your major achievements and competent skills, in a few short sentences. Describe yourself in terms of strong traits as well as your best technical abilities. For example: “Resourceful night auditor with 7 years’ experience processing financial statements, analyzing data and generating reports. Well-versed in providing friendly and professional customer service.”
- Skills Browse through the job posting for the night auditor role you want, note the skills the employer is looking for, and match them with your own abilities. Present a mix of hard skills (e.g., “report generation,” “financial auditing” or “accounting and bookkeeping processes”) and soft skills (e.g., “multitasking,” “exceptional organizational skills” or “customer service and conflict resolution”).
- Work History Instead of just laundry-listing regular job duties, focus on achievements from previous jobs that made a difference. Illustrate your accomplishments using numbers and stats to paint a more detailed picture of your abilities. For example, instead of stating “Maintained check-in list and handled reservations,” write “Managed check-in list and night reservations for 100+ guests per day.”
- Education Most employers prefer at least a high school diploma or equivalent for night auditor positions. If you have an associate degree or higher in business, administration, or hospitality, list it here, along with the name and location of the institution where you earned the degree. You should also add professional certifications that showcase your bookkeeping and hospitality skills (e.g., CPA in Accounting, Certified Front Desk Representative or Certified Guest Service Professional).
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Do’s and don’ts for your resume
- DO tailor your resume for each job opportunity. Instead of using a generic resume to apply for every job position, customize your resume for every job you apply for, highlighting different skills and career highlights to match job requirements. For example, if the job emphasizes accounting and bookkeeping processes, feature skills and experiences that address this need. For more tips, see our article on how to customize your resume.
- DO use short, punchy phrases. Complete sentences and flowery language might work for an essay, but in a resume, you need to focus on important details. Use bullet points and short phrases instead of sentences. For example, instead of writing “I maintained correct and compliant records in order to reconcile customer accounts,” go with “Maintained accurate and compliant records, reconciling customer accounts.”
- DO make sure your summary is an “elevator pitch.” Catch an employer’s attention from the start with a strong summary statement that serves as an elevator pitch — a top-level overview of why you’re the right person for the job, based on your strengths and experience. Always gear your summary to answer the prime requirements listed in the employer’s job description. For example, if the job stresses maximizing financial efficiency, you could write “Dedicated night auditor with 6+ years’ experience maintaining optimum financial standards.”
- DON’T make your resume too long. Most recruiters spend less than a minute to scan a resume, so make sure you only include details that directly address what the job needs. Limit your work history to the last 10 years, and as mentioned above, use punchy phrases and bullet points instead of getting verbose.
- DON’T forget to quantify your accomplishments. Support your top skills and achievements in your work history with numbers. For example: “Increased hotel profits by 18% annually by consistently exceeding room sale goals and promoting membership programs,” or “Improved data input accuracy by 15% by restructuring night auditor processes.”
- DON’T forget to review your resume. Hiring managers list simple errors as one of their biggest pet peeves with resumes. Give your resume a few reads before you send it in to make sure it’s free from grammatical, spelling, and formatting errors. Take this time to also make sure you’ve included all the key details that align with job requirements. When you use our Resume Builder to create your resume, our tools will do the checking for you.