Billing Specialist Resume Guide + Tips + Example

Nilda Melissa Diaz, CPRW
By Nilda Melissa Diaz, CPRW, Career Advice Expert
Last Updated: September 01, 2023
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Advance your career with a professional billing specialist resume. With our guide, you can create an effective resume of a billing specialist to showcase your skills and present you as a desirable candidate.

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Billing specialist resume example (text version)

PHILLIP PORTER

Mobile, AL 36605
(555) 555-5555
example@example.com

Professional Summary

Efficient billing specialist with 11 years of experience performing various accounts receivable functions. Strong familiarity with claims procedures, collections techniques and customer query resolution. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear record keeping and tracking.

Work History

March 2017 – Current
Tenet Healthcare – Mobile, AL
Billing Specialist

  • Produce, distribute and track more than 600 monthly invoices.
  • Improve accounts payable processes and achieve a 30% reduction in late fees.
  • Work effectively with medical payers such as Medicare, Medicaid and commercial insurance companies to obtain timely and accurate payments.

November 2014 – March 2017
OptumCare – Mobile, AL
Billing Specialist

  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Contacted up to 20 clients per week with past-due accounts to formulate payment plans and discuss restructuring options.
  • Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.

August 2009 – October 2014
MainStreet Family Care – Birmingham, AL
Medical Billing Clerk

  • Analyzed complex Explanation of Benefits forms to verify the correct billing of insurance carriers.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Submitted electronic and paper claims to 12 different insurance companies to collect medical payments.

Skills

  • CPT Coding
  • Payment processing
  • Insurance A/R
  • EOB knowledge
  • Spreadsheets
  • Quickbooks, Zoho and Kareo
  • Attention to detail
  • Problem-solving

Education

May 2014
Samford University Birmingham, AL
Bachelor of Science Accounting

Certifications

Certified Billing and Coding Specialist – (2016)

5 essentials of a top billings specialist resume

  1. Contact details

    This section will have all the information needed to contact you for a billing specialist interview. The standard goes: full name, city, state and ZIP code, followed by phone number and email address. Finally, add a professional website, LinkedIn profile or any other professional networking profile.

  2. Personal statement

    This section is your introduction to the hiring manager as a billing specialist. Also called a professional summary, this is where you display your best skills and your related work experience. In no more than five sentences, let the recruiter know: how long you have been in the industry, one or two professional accomplishments and your job-relevant skills. Pick your best to grab the hiring manager’s attention.

  3. Skills

    Building a great billing specialist resume skills section can help you land the position. Grab the recruiter’s attention by creating a skills section with your skills that match the billing specialist job description. Create a bulleted list of hard skills, like billing process, accounts receivable and payment processing, and soft skills, like communication, time management and analytical thinking. If this is your first job as a billing specialist, you can include transferable skills from other employment. 

  4. Work history

    List it in reverse-chronological order and add the company names, locations and dates of employment. For every job, include a bulleted list of three measurable accomplishments, like amount of settled debts, amount of tracked invoices, and any promotions or increase in responsibilities due to your efficiency. 

    If this is your first job as a billing specialist, you can include other relevant work experience, like volunteer experiences, community services, professional projects and more. 

  5. Education

    Build your billing specialist resume’s education section by using bullet points. Include the educational institution’s name, the degree conferred and graduation year. Omit the graduation date if it has been over 10 years. If you did not attend college, list your high school and any other post-high school courses you’ve completed.

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Do’s and don’ts for building a billing specialist resume

  • Use measurable achievements to describe your billing specialist abilities and experience.
  • Use action words to make an impact on your billing specialist resume.
  • Tailor your resume to your target billing specialist job.
  • Use keywords from the job description throughout your billing specialist resume.
  • Format your billing specialist resume so that it is easy to read by ATS software and human eyes.
  • Lie about your billing specialist experience and skills.
  • Boast that you’re the “best billing specialist ever.”
  • Include irrelevant personal information, such as your ethnicity and age.
  • Add skills and experience not pertaining to a billing specialist. 
  • Forget to proofread. A billing specialist resume with errors is unprofessional and will be discarded.

Top 4 tips for acing a billing specialist interview

  1. Research the prospective employer before your interview.

    Take the time to learn about the employer’s history, goals, values and people before your billing specialist interview. Being able to show that you have in-depth knowledge about a potential employer shows interest, dedication and commitment — traits that hiring managers look for in every job candidate. Plus, having a glimpse of the company culture before you arrive will give you an idea of what to expect on arrival so that you can feel confident. 

  2. Practice at home.

    Prepare for your interview by practicing at home. Start by reviewing the most common interview questions, such as: 

    Ask a trusted person, like a friend or relative, to perform a practice billing specialist interview. Search for possible interview questions, write down the answers and then practice with your interview partner. Once you’re done, ask them for feedback and work with them to improve. Being prepared will boost your confidence and help you have a smoother interview experience. 

    Pro tip: Practice in front of a mirror. Look at your facial expressions and body language, which hiring managers will notice.

  3. Be proactive and ask questions.

    Prepare three to five questions for the end of your interview. Hiring managers will expect questions and this process will help determine if this employer is the right fit for you. As a plus, preparedness will show your enthusiasm and interest in the role. 

    Here are a few examples of questions to get you started:

    • Why did you choose to work for this company?
    • How would you describe your perfect candidate?
    • What are the expectations for this role?
    • What could you tell me about the culture?
    • What’s the company’s biggest challenge?
  4. Round up your references.

    Contact former managers and colleagues to be potential references. They should be able to vouch for your work ethic and skills. Explain to them where you are in the process and when they could expect to be reached. Don’t forget to ask if they could write a letter of recommendation for you. 

    If this is your first full-time job as a billing specialist, you can request a reference from a mentor, former professor, community leader, volunteer coordinator or classmate that can vouch for your skills.

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