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Featured resume example: billing specialist

Billing Specialist Combination Resume Example


Address: City, State, Zip Code
Phone: 000-000-0000
E-Mail: email@email.com


Efficient billing specialist with 11 years of experience performing various accounts receivable functions. Strong familiarity with claims procedures, collections techniques and customer query resolution. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear record keeping and tracking.


Billing Specialist
03/2017 to Current
Company Name, City, State

  • Produce, distribute, and track more than 600 monthly invoices
  • Improve accounts payable processes and achieve a 30% reduction in late fees.
  • Work effectively with medical payers such as Medicare, Medicaid, and commercial insurances to obtain timely and accurate payments.

Billing Specialist
11/2014 to 03/2017
Company Name, City, State

  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Contacted up to 20 clients per week with past due accounts to formulate payment plans and discuss restructuring options.
  • Managed efficient cash flow reporting, posted cash receipts and analyzed charge backs, independently addressing and resolving issues.

Medical Billing Clerk
08/2009 to 10/2014
Company Name, City, State

  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Submitted electronic and paper claims to 12 different insurance companies to collect medical payments.


  • CPT Coding
  • Payment processing
  • Insurance A/R
  • EOB knowledge
  • Spreadsheets
  • Communication
  • Attention to detail
  • Problem solving


Bachelor of Science, Accounting, 05/2014 ,City, State

Top 4 characteristics of a best-in-class billing specialist resume

  1. Summary Craft a summary statement that presents a blend of skills and work accomplishments that show you’re the right candidate for the desired job. For example: “Diligent billing specialist with 10 years of experience in handling accounts receivables and payables,” or “Competent billing specialist offering expertise in identifying and resolving billing inconsistencies.”
  2. Skills Share a blend of job-specific practical skills (e.g., account reconciliation, transaction processing) and intangible skills (e.g., strong communication skills, critical thinking, or customer service).
  3. Work history Feature billing-related work experiences, singling out instances where you met or surpassed goals. Don’t just mention regular work duties; instead, showcase achievements, using numbers to emphasize your effectiveness. For example: “Settled outstanding debt of $350,000 within strict deadlines” or “Promoted to ‘Super biller’ based on proven ability to establish priorities, set up timelines, and manage workflows.”
  4. Education Include your highest academic credentials (e.g., college degree) along with the institution’s name and date of graduation. You should also mention certifications and qualifications that demonstrate your expertise with accounting and finance, such as Certified Professional Coder (CPC), Certified Professional Biller or Certified Medical Reimbursement Specialist (CMRS).

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Find the right template for your resume

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This layout uses a capitalized header along with sleek line section dividers to organize information. The bullet points give the document a clutter-free look.


This template features an unusual placement of your name and contact information to stand out. The design allows for quick customization, depending on which section you want to highlight.


This layout uses a simple, clean design to present your credentials. Left-justified section headings  and thin horizontal lines precisely organize information.

For more free templates, visit our Resume Templates page.

Do’s and don’ts for your resume

  • DO use action verbs to energize your content. How does it sound when you start off a sentence with a phrase like “Was responsible for” or “was tasked with”? Like you’re not in control of your work life, that’s what. Give recruiters a more dynamic impression by using action verbs such as “managed, “supervised,” “implemented” or “initiated.” For example: “Supervised the processing of credit memos and transactions,” or “Reconciled invoices using internal subscription system.” For more tips on how to use action verbs, see our article Maximizing Your Resume with Action Verbs.
  • DO mention quantifiable achievements. Adding statistics and numbers to illustrate your work accomplishments gives recruiters more insight into how you can make a difference. For example, write “Reconciled discrepancies, settling a claim of $47,000” instead of “Resolved discrepancies in claims.”
  • DO make your summary an elevator pitch. Catch the recruiter’s interest with the first item on your resume: your summary. In a few short sentences, present your best strengths and accomplishments, making sure they fit the job in question. For example, if the job calls for creating invoices in NetSuite based on customer sales order information, you could lead off your summary like this: “Diligent billing specialist with 3 years’ experience creating invoices in NetSuite. Well-versed in handling sales orders.” For more tips on putting a summary section together, see our article How to Write the Perfect Summary Section.
  • DON’T forget to review your resume. Not only should you reread your resume to identify and correct any grammatical, spelling, or formatting errors, but you should also make sure all your information is accurate. Use our Resume Builder to create your resume, and our built-in tools will help pinpoint mistakes.
  • DON’T forget to tailor your resume for each job. Customize your resume for every position you apply to, highlighting skills and experiences that best fit each job. Browse through the job description to determine what the employer wants. Does the job focus on reconciliations of general ledger accounts, or submitting timely, accurate invoices for products and services provided? Create different versions of your resume to answer the needs of each job. See our post How to Create a Targeted Resume for more advice on how to tailor your resume.
  • DON’T make your resume too long. While you might feel the urge to pack your resume with information, hold back from listing every single task you’ve done, or every skill you have. Employers are interested in how well you can do the job, so only list abilities and qualifications that can address their requirements. Use crisp phrases and bullet points to present your information, and shoot for a document that’s  two-pages long at most.

Billing specialist resume FAQ

1. What are some skills that can be included in a billing specialist resume?

Technical skills:Soft skills:
QuickBooksTask prioritization
BookkeepingWritten and verbal communication
Invoice generationSupervision
Payment reconciliationAbstract thinking
Inconsistency identificationDependability
Discrepancy resolutionSolution-oriented
Payment assistanceAdaptability
Account maintenanceFlexibility
Financial statement trackingTime management
Medical code translationActive listening
Maintaining payment deadlinesCustomer service
Zoho Books
Obtaining referrals
Follow-up communications
Client eligibility verification
Technical skills:
Invoice generation
Payment reconciliation
Inconsistency identification
Discrepancy resolution
Payment assistance
Account maintenance
Financial statement tracking
Medical code translation
Maintaining payment deadlines
Zoho Books
Obtaining referrals
Follow-up communications
Client eligibility verification
Soft skills:
Task prioritization
Written and verbal communication
Abstract thinking
Time management
Active listening
Customer service

2. What is the right format for your resume?

If you have a few years of experience in billing, choose the combination resume format, which puts the spotlight on your noteworthy work history and skills. If you’re a fresh college graduate or are just breaking into the industry, go with the functional resume resume, which focuses on your industry-related skills and training. If you have more than five years of experience under your belt, go with a chronological resume format, which leans heavily on your work achievements. For more format tips and resume examples, visit our Resume Formats page.

3. What is the right way to include keywords in your resume

Having the right keywords in your resume is more important than ever, as employers are using application tracking systems (ATS) to scan resumes based on keywords. Browse through the job requirements and find words that spell out the job’s major requirements, such as “account management” or “resolving billing issues with external and internal customers.” Then match these keywords with your own abilities and experiences, and include them in your resume. For example, you could include “account management” as a skill, or write “Resolved issues with 100+ external and internal customers daily” in your work history section. For more tips on how to pass ATS using keywords, see How to Write an ATS-Friendly Resume.

4. What are some powerful action verbs you can use in your resume?

To show you’re a proactive, take-charge employee, describe your work experiences using action verbs like these:

  • Incorporated
  • Established
  • Spearheaded
  • Formulated
  • Coordinated
  • Generated
  • Implemented
  • Improved
  • Oversaw

5. What are the certifications and training programs you can feature on a billing specialist resume?

Some certifications related to the billing specialist role that you should consider to enhance your credentials include:

  • Certified Billing Specialist
  • Personal Assistant Specialist (CPAS)
  • Certified Administrative Professional
  • Microsoft Office Specialist
  • Certified Professional Biller (CPB)
  • Certified Billing and Coding (CBCS)
  • Certified Medical Reimbursement Specialist (CMRS)