123 Null Ave, Fake City , NY 12345 | Cell: 000.123.111 | Email: email@example.com
Responsible and hardworking general laborer with over 9 years of experience in team collaboration and quality work production within tight deadlines. Strong and physically agile manufacturing professional who excels at multi-tasking, leadership, customer relations, and project management. A meticulous, forward thinking professional seeking to leverage background into a labor role with a progressive organization.
Inventory control Time management/scheduling Problem resolution Effective communication skills Training and development MS Office suite
Assistant Manager/Cook January 2005 to Current Pizza Hut Highland, IN Implemented SOPs, ensuring exceptional customer service while maximizing revenue/profit margins. Served an average of 100 customer per day, championing increased customer satisfaction levels and conflict resolution. Sought management feedback and implemented into operations, boosting morale and motivating talent to compete with rival stores. Strengthened membership loyalty, executing flawless customer service/account management. Implemented best practices/process improvements while eliminating discrepancies and improving sales efficiencies. Monitored status reports, streamlining work flow prioritization while delivering results to senior leadership teams that assist with decision making. Streamlined operational efficiencies, estimating food consumption, placing orders with suppliers, and scheduling fresh food/beverage deliveries. Furniture Mover January 2002 to January 2007 Mayflower/Powell/Ray’s Highland, IN Expanded responsibilities, loading/unloading goods for customer relocation within tight time constraints. Bolstered leadership capabilities, transporting household goods (HHG) to complete project within budget. Achieved best inventory and packing practices with zero complaints or incidents. Garnered retention of clients, managing logistics while gaining high levels of customer satisfaction.
Bachelor of Applied Science : Computer Network Management, 2012 Westwood College Calumet City, IL