Restaurant Shift Manager Resume Guide + Tips + Example

Dayle Kavonic
By Dayle Kavonic, Career Advice Expert
Last Updated: October 20, 2023
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If you’re on the hunt for a job as a restaurant shift manager, you need an eye-catching resume to showcase your skills and get a foot in the door. Not sure how to create one? We can help! Follow this guide to craft a compelling restaurant shift manager resume and boost your chances of landing an interview.

Restaurant Shift Manager Resume Template Customize this resume

Start by editing this sample resume for a shift manager at a restaurant, or explore our library of customizable resume templates to find the best one for you.

Restaurant shift manager resume example (text version)

Amy Huges

Hollywood, FL 33020
555 555 5555
(555) 555-5555
example@example.com

Professional Summary

High-energy restaurant shift manager with over 10 years of experience in restaurant settings. Efficient and enthusiastic with strong knowledge of the food and beverage industry. Proficient in managing high-volume operations. Manages multiple covers while motivating and supervising teams. Innovative and resourceful team player with expertise in creating an excellent work atmosphere.

Work History

November 2020 – Current
Carrousel Club – Hollywood, FL
Restaurant Shift Manager

  • Oversee restaurant operations, organize the schedules of 25 staff members and review workloads to maximize productivity.
  • Prepare supplies for busy weekday lunch shifts and maintain inventory levels throughout peak hours.
  • Monitor food preparation to ensure orders are completed quickly and no product is wasted.
  • Keep the dining area clean with effective oversight and crew assignments.
  • Answer customer service issues quickly and ensure total satisfaction from all guests.

September 2016 – October 2020
Hard Rock Cafe – Hollywood, FL
Assistant Shift Manager

  • Opened and closed the location, and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Managed inventory of 2,000 items for all shifts and ordered supplies.
  • Trained five new employees on proper food handling and safety procedures.
  • Outlined shift duties and created signage to keep employees informed of procedures.
  • Maintained total restaurant cleanliness for every shift and ensured the following shift would have a clean facility to transition.

June 2013 – August 2016
MOD Pizza – Hollywood, FL
Crew Member

  • Took over 50 customers’ orders per shift and coordinated with the kitchen on special requests.
  • Completed orders as kitchen cook on alternating shifts, following recipes and accommodating customer dietary issues.
  • Cleaned and maintained all areas of the restaurant to promote a clean image.
  • Addressed guest needs, questions or concerns to create an optimum experience onboard.
  • Prepared products following restaurant, health and safety standards and procedures.

Skills

  • Customer-oriented
  • Strong leader
  • Supervisory skills
  • Training and mentoring
  • Adaptable
  • Staff development talent
  • Operational improvements
  • Reliable and dependable
  • Hiring and recruitment
  • Able to stand entire shift

Education

  • June 2016
    Florida International University Miami, FL
    Bachelor of Science Hospitality Management
  • Specialization in Restaurants and Culinary

Certifications

ServSafe Manager Certification – (2023)

5 essentials of a top restaurant shift manager resume

  1. Contact details

    Add your contact information to the top of your resume so hiring managers can contact you for an interview. As our sample resume for a shift manager at a restaurant shows, your contact information must include your full name, city, state and ZIP code, phone number and professional email address. If you have a LinkedIn profile, add this last.

  2. Personal statement

    A personal statement, also known as a professional summary, is a concise, three-to-five-sentence statement that tells the hiring manager who you are and what you can bring to the table. Your resume summary must include job-relevant skills and one or two notable accomplishments. It should also touch on how long you’ve been in the restaurant business. If you’re shifting career focus slightly, consider using a resume objective instead.

  3. Skills

    Add a compelling skills section to your resume for a shift manager job in a restaurant so that hiring managers can see if your skill set matches their needs. Add your job-relevant skills to a bulleted list, so they’re easy to scan. It’s best to include both hard and soft skills, such as inventory control and teamwork.

  4. Work history

    Whether this is your first job in a managerial role or you’ve been at it for decades, a resume for a restaurant shift manager must include a section to display your job history. In reverse-chronological order, show your current and previous employers and provide business names, locations and the dates you worked for them. Include three bullet points of measurable achievements for every job you list. 

  5. Education

    Regardless of your academic background, it’s always important to include an education section in your resume. In reverse-chronological order, use bullet points to display the schools’ names and the years you graduated. If you did not attend college, list your high school information and any training or courses you’ve completed since finishing.

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Do’s and don’ts for building a restaurant shift manager resume

  • Use measurable achievements to describe your skills and experience as a restaurant shift manager.
  • Use action words to make an impact on your restaurant shift manager resume.
  • Tailor your resume to your target restaurant shift manager job.
  • Use keywords from the job description throughout your restaurant shift manager resume.
  • Format your restaurant shift manager resume so that it is easy to read by ATS software and human eyes.
  • Lie about your food service experience and skills.
  • Boast that you’re the “most competent restaurant shift manager in the country.”
  • Include irrelevant personal information, such as your ethnicity and age.
  • Add skills and experience that don’t align with a restaurant shift manager role.
  • Forget to proofread. A restaurant shift manager resume with mistakes is unprofessional.

Top 4 tips for acing a restaurant shift manager interview

  1. Research.

    It’s vital to take the time to learn about the restaurant’s history, goals, values and people before the interview. Doing so conveys interest, passion and commitment — traits that can set you above the competition.

  2. Practice.

    Practice does make perfect. To prepare for your interview, start by reviewing the most common interview questions, such as: 

    You might also want to give some thought to a few behavioral interview questions, like:

    Write down two or three possible answers for each question, then practice answering them with a friend or family member.

  3. Ask questions.

    Always have at least three questions for each person you speak with during the interview process. Doing so shows that you’re interested and have been paying close attention.

    Some questions you might ask for a restaurant shift manager job are: 

    • What are the key performance indicators that are used to evaluate the success of a shift manager in this role?
    • How is scheduling typically handled for restaurant shift managers?
    • Can you tell me more about the staff I would be managing? How large is the team?
    • What is the next step in the hiring process?
  4. Prepare references.

    Have professional references ready before you enter your interview — you never know if the hiring manager might want to contact them immediately. Ask a former manager and two former colleagues who can speak about your performance and food service experience and who you know will give you an excellent review. 

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Sources

Bureau of Labor Statistics, “Occupational Outlook Handbook: Food Service Managers”

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