Host Hostess Resume Sample

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Host Hostess Resume Sample


John Rogers1 Main Street New Cityland, CA 91010 Cell: (555) 322-7337 E-Mail: example-email@example.comSummarySkilled Hostess with five years experience in fine and casual dining. Proficient in making customers comfortable and satisfied while ensuring optimal guest flow in dining room. Maintains neat, clean, and professional demeanor with staff and clientèle.HighlightsCustomer service-oriented Excellent ability to prioritize Professional and personable Organized and detail-oriented Open Table experienceTraining Conflict resolution Strong relationship builder Ability to handle fast-paced environment Math calculations aptitudeExperienceMay 2009 to Current Maurizio’s Fine Italian Cuisine New Cityland, CA Hostess and TrainerManage in-person and telephone guest inquiries, customer service requests, and reservation bookings. Develop rapport with clients and generate repeat business through friendly attitude and extensive cuisine knowledge. Spot VIP clients immediately and provide special treatment including preferred tables. Inquire about drink orders and provide information to wait staff. Take guests to their designated table, give information about specials, handle special requests, and provide waiter information. Train new hosts and hostesses on service policies.June 2008 to June 2009 O’Malley’s Restaurant and Pub New Cityland, CA HostessMonitored dinning room and guest flow to maximize table usage and minimize customer wait times. Prepared tables for customer use, including rearranging seatings and tables to accommodate large groups. Answered phone calls, book reservations, and resolve customer service issues. Assisted waiters and bartenders with special requests and guest inquiries. Alerted management of potential or reported customer issues.Education2016 Falcon University Online, Bachelor of Arts Interdisciplinary Studies (K-8)3.87 GPA

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