1 Main Street
New Cityland, CA 91010
Cell: (555) 322-7337
Reliable and enthusiastic Shift Leader with deep background in fast food restaurants. Expertise in leading high-performing teams in fast-paced, challenging environments. Friendly and energetic with exceptional communication, organization, and time management abilities.
California Food Handler’s Card
Planning and prioritizing
November 2010 to Current
Market Subs New Cityland, CA
Check supplies, restock main customer and kitchen stations, and request order changes based on need.
Train and mentor new employees to bring up to speed and work with established employees to improve performance.
Monitor customer and kitchen areas and reallocate staff duties to maximize coverage, efficiency, and customer service.
Answer customer questions and resolve issues promptly.
Post open positions on job boards and social media sites.
Screen resumes and recommend candidates.
January 2007 to October 2010
Cabo Mexican New Cityland, CA
Developed procedural manual for store closing to improve cleanliness and readiness for next opening.
Managed recruitment and completed preliminary interviews.
Scheduled employees and checked clocked employee hours vs. shift records.
Filled in for non-English speaking management as needed by placing orders, submitting payroll, and coordinating maintenance needs.
Secured favorable local news piece highlighting quality food, superior health department scores, and high customer satisfaction.
February 2006 to December 2007
Cabo Mexian New Cityland, CA
Learned every role in restaurant in first six months.
Frequently praised and twice rewarded with merit-based raises for performance and operational improvement recommendations.
Maintained error rate of zero on cash drawer and received consistent high marks from customers for service.