FOH Manager provides superior customer service to restaurant patrons. Greets guests, organizes staff and coordinates meal delivery to diners. Specializes in Chinese restaurant management.
Superior spoken communication skills
Lifts more then 200 pounds
Speak fluent Mandarin
March 2007 to January 2010 Great Wall of China Restaurant – Jayhawk Nation, KS FOH Manager – Front of House Restaurant Manager for popular Kansas Chinese restaurant. – Served an average of 43 diners each night. – Publicized special deals for Wednesday's Dim Sum night.
February 2010 to May 2012 Lesser Hill of Lower Yellow River Restaurant – Jayhawk Nation, KS FOH Manager – Implemented sound restaurant processes. – Organized numerous events, including birthdays and wedding receptions. – Balanced hostess, food delivery and cash handling duties adeptly.
June 2012 to Present Greater Smile Thai Restaurant – Jayhawk Nation, KS FOH Manager – Organized new wireless intercom system for the restaurant. – Scheduled staff to handle peak and valleys of activity. – Wrote maintenance reports for faulty equipment.
2006 Institute of Career Education, Jayhawk Nation, KS Certificate, Restaurant Hotel & Hospitality Establishment Management