Job Description & ResponsibilitiesA crew member resume needs to demonstrate that a candidate’s courteous, attentive, flexible, and, most of all, customer focused. While crew members can be designated specific duties, the general idea is that they should be ready to go where they’re needed and when. They interact with customers. They maintain the store’s appearance. They work the cash register. They mop floors and wipe down tables. They work the grill and take out the garbage. They work the drive-thru. They are expected to take note of the details and react accordingly. A crew member should be prepared for a busy shift and the crew member resume should show they understand that. It should highlight how a candidate can bag and deliver meals. That they’ work closely with the manager to ensure health regulations and safety polices are always adhered to. The resume should demonstrate that a multitude of tasks will be performed to support the operation through self-initiative and pride in work. Most importantly, the crew member resume must indicate that the candidate can work with a team that ensures every customer leaves satisfied. Education & Training Most crew members are provided with training by their employer. So in terms of formal education, there are really no requirements but a high school education helps. A lot of these positions are part time, so if a candidate is still in school, they can find hours that work with their schedule. Hiring managers will also be impressed with a commitment to education. They see it as a long term goal and long term goals gets high marks. A candidate should have strong communication skill for interaction with customers, management, and other team members. They should have a friendly and even demeanor for dealing with situations that may become stressful. They need to be ready to be on their feet for long periods of time. They should always keep a clean and professional appearance.
SalaryA crew member can expect to make at least minimum wage. There are options that pay more but they may ask for specific qualifications, such as experience in the industry. Sample Crew Member Resume Below is a sample of a crew member resume. It can detail experience or take into account lack of work experience, highlighting instead academic and personal achievement. It”s a great start for reaching hiring managers and getting the job.
Harper Parker1 Main Street New Cityland, CA 91010 Cell: (555) 322-7337 E-Mail: firstname.lastname@example.orgSummaryDependable Crew Member experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures. Focused on producing quality food and providing excellent customer service. Proficient in Point-of-Sale systems. Maintains current California Food Handler’s card.HighlightsDelivers exceptional customer service Commercial deep fryer and slicer operation Neat, clean and professional appearance Personable and outgoing Learns quicklyCollaborative team worker Reliable and focused Cash handling Comfortable standing for long time periods Excellent multi-taskerExperienceNovember 2011 to Current White Knight Burgers New Cityland, CA Crew MemberCook food orders and maintain proficiency at every station. Back up other crew members to keep team workflow at efficient level. Monitor dining room and report any issues. Clean dining area, windows, and front counter. Perform closing duties including deep cleaning kitchen surfaces, storage, and equipment. Put up deliveries, stocking shelves and resupplying dining area, kitchen, and counter areas. Help new crew members get up to speed with protocols and restaurant practices.May 2009 to October 2011 Burrito Bell Mexican New Cityland, CA Crew MemberGreeted customers at counter and took orders, suggesting menu items and add-ons to increase revenue. Kept dining area cleaned and stocked. Answered guest quests, brought items to tables, and fetched drink refills. Learned kitchen cook stations and filled in as needed. Checked parking area before and after peak customer times and picked up trash as needed.Education2015 California Coast Business School New Cityland, CA Bachelor of Science AccountingMinor in Business Administration Member of Women Business Leaders Club 3.79 GPA