Nursing Unit Clerk Resume Examples & Guide

Elizabeth Muenzen
By Elizabeth Muenzen, Career Advice Expert
Last Updated: January 27, 2024
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A nursing unit clerk is a professional who provides administrative support to a health care team in a hospital or clinical nursing unit. Their primary responsibility is to ensure that all patient records and information are properly documented, organized and easily accessible to the health care team. 

Nursing unit clerks play a crucial role in supporting the health care team and ensuring that patients receive high-quality care.

To land a job as a nursing unit clerk, you’ll need a compelling resume that showcases your administrative skills. Take a look at our professionally made nursing unit clerk resume examples and expert writing tips to craft a standout resume in minutes. 

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Nursing unit clerk resume example (text version)

Sophie Hardin

Philadelphia, PA 19112

(555) 555-5555

example@example.com

Professional Summary

Accomplished nursing unit clerk with over a decade of experience adept at facilitating smooth operations within health care settings. Proficient in managing patient records, scheduling appointments and coordinating unit activities. Skilled in utilizing electronic medical record systems to ensure accuracy and efficiency. Committed to maintaining confidentiality and providing excellent patient service.

Work History

November 2021 – Current

Roxborough Memorial Hospital – Philadelphia, PA

Lead Nursing Unit Clerk

  • Coordinate schedules and assignments for 10 nursing unit clerks, ensuring adequate coverage and efficient workflow.
  • Oversee the accurate and timely maintenance of patient records, including admissions, transfers and discharges, achieving a 96% accuracy rate.
  • Monitor inventory turnover rates and expenses to identify cost-saving opportunities and maintain budgetary compliance, reducing supplies expenses by 15%.

September 2017 – October 2021

Pennsylvania Hospital – Philadelphia, PA

Senior Nursing Unit Clerk

  • Achieved a 20% reduction in documentation errors through regular audits and staff training.
  • Reduced average response time to patient inquiries by 30% through streamlined communication protocols.
  • Implemented a new scheduling software, resulting in a 25% decrease in scheduling conflicts and errors.

June 2013 – August 2017

Temple University Hospital – Philadelphia, PA

Nursing Unit Clerk

  • Managed an average of 200 patient admissions, discharges and transfers weekly, ensuring accurate documentation and timely processing.
  • Achieved a 15% reduction in documentation errors by implementing quality assurance protocols.
  • Supported a nursing staff of 12 and maintained electronic health records (EHR), ensuring compliance with HIPAA regulations.

Skills

  • Medical terminology
  • EHR management
  • Patient scheduling
  • HIPAA compliance
  • Customer service
  • Administrative support
  • Time management
  • Teamwork and communication

Education

Temple University Philadelphia, PA

Bachelor of Science Health Information Management

Certifications

  • Certified Nursing Unit Clerk (CNUC) – (Updated 2024)
  • Certified Electronic Health Records Specialist (CEHRS) – (2022)
  • Certified Medical Administrative Assistant (CMAA) – (2021)

5 essentials of a standout nursing unit clerk resume

  1. Contact details 

    Add your contact information to the top of your nursing unit clerk resume. Include your full name, city, state, ZIP code, phone number and professional email address. Add your LinkedIn profile and professional website, if applicable. Reference our guide on writing a resume for more advice on creating an effective contact details section. 

  2. Personal statement

    Your personal statement — also known as a professional summary — is where you introduce yourself to the hiring manager and highlight your top qualifications in no more than five sentences. 

    Your professional summary should showcase relevant skills, such as checking patients in and communicating with health care professionals. Include one or two notable accomplishments and touch on how long you’ve been in the industry. 

    If you are just starting your career, we recommend including a resume objective instead of a professional summary. Your resume objective should focus on career goals and transferable skills such as communication and organization. For additional guidance, take a look at our guide on writing a resume with minimal experience

  3. Skills

    List your top skills using bullet points to let hiring managers know what you bring to the table as a nursing unit clerk. An impressive resume will showcase a mixture of hard skills and soft skills

    Here are a few nursing unit clerk resume skills you might consider including: 

    • Maintaining patient records: The nursing unit clerk is responsible for maintaining accurate and up-to-date patient records, including medical histories, test results and treatment plans.
    • Scheduling appointments: They may assist in scheduling diagnostic tests, procedures and appointments for patients.
    • Communicating with health care professionals: The nursing unit clerk acts as a liaison between patients, health care professionals and other departments within the hospital or clinic.

    Remember to note your interpersonal skills, which help you communicate effectively with patients and hospital personnel.

  4. Work history

    To create the work history section of your resume for your nursing unit clerk resume, start with your present or most recent job and list your remaining work experience in reverse-chronological order. 

    Remember to mention the job title, employer’s name, company location and the duration of your employment. Use bullet points to showcase your accomplishments and quantifiable achievements for each role. 

    For example: “Successfully implemented a new electronic medical records (EMR) system, resulting in a 50% reduction in documentation errors and a 20% increase in efficiency in maintaining patient records.

    Read our guide on adding work experience to your resume for additional tips from career experts. 

  5. Education

    List your educational background starting with the most recent degree and working backward. Include the name of the schools and the year of graduation. If you did not attend college, provide information about your high school and any relevant courses you have taken since graduating.

    The education requirements for a nursing unit clerk may vary depending on the employer or health care organization. However, a high school diploma or equivalent is typically required. 

    Some employers may prefer candidates who have completed a post-secondary certificate or diploma program in a related field, such as medical office administration, health unit coordinator or medical transcription.

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Do’s and don’ts for your nursing unit clerk resume

  • Use measurable achievements to describe your experience. For example:Implemented a new patient records management system, resulting in a 30% reduction in documentation errors and a 20% increase in efficiency.
  • Use action verbs — such as “respond” and “schedule” — to make an impact on your nursing unit clerk resume.
  • Tailor your resume to the nursing unit clerk job you are applying for.
  • Use keywords from the job description throughout your nursing unit clerk resume. For example, “patient admissions and discharges” and “insurance and billing processes.”
  • Format your nursing unit clerk resume with clear sections and appropriate fonts so that it is easy for ATS software to parse and hiring managers to read.
  • Don’t lie about your experience and skills as a nursing unit clerk. 
  • Don’t make vague claims about your skills. Instead, provide specific examples of your experience maintaining accurate and up-to-date patient records and ordering medical supplies and equipment. 
  • Don’t include irrelevant personal information such as your ethnicity and age.
  • Don’t include irrelevant skills and work experience. Focus on relevant skills instead, such as training and mentoring new nursing unit clerks or administrative staff. 
  • Don’t forget to proofread. A nursing unit clerk is expected to have high attention to detail, and your resume should reflect that.

Top 4 tips for interviews for a nursing unit clerk job

  1. Learn about the hospital.

    When applying for a nursing unit clerk job, it’s important to learn about the hospital where the job is located. Here are some key things to research and consider:

    • Hospital Culture: Research the hospital’s culture, values and mission. Consider whether your personal values align with those of the hospital.
    • Hospital Departments: Find out which departments the hospital has and how they work together. Learn about the hospital’s organizational structure and how the nursing unit fits into it.
    • Hospital Technology: Research the hospital’s technology systems, including electronic health records (EHRs) and other software programs. 
    • Hospital Policies and Procedures: Learn about the hospital’s policies and procedures, including those related to patient care, safety and privacy. 

    By researching the hospital before applying for a nursing unit clerk job, you can demonstrate your knowledge of the hospital and show that you are a good fit for the organization.

  2. Practice your answers.

    It is important to prepare for your job interview by practicing commonly asked questions. Here are a few behavioral questions to prepare for:  

    During your interview, you will be asked a variety of questions to assess your knowledge, skills and experience as a nursing unit clerk. Here are some common questions that you might encounter:

    • How do you handle difficult or upset patients or family members?
    • How do you prioritize tasks and manage your time effectively?
    • What experience do you have in a health care setting?
  3. Prepare questions to ask during the interview.

    Prepare for the interview process by brainstorming informed questions that you can ask. This will help you showcase your interest in the hospital’s mission and values.

    Here are a few questions you can ask the interviewer to demonstrate your interest:

    • Can you describe the day-to-day responsibilities of the nursing unit clerk position?
    • What is the culture like at this hospital?
    • What types of training and professional development opportunities are available for nursing unit clerks?
    • How does the nursing unit clerk role fit into the larger health care team?
    • What qualities do you think are most important for a nursing unit clerk to have?
  4. Gather references.

    Gather your professional references to share with the hiring manager if requested. Make a list of two or three former colleagues and a former manager willing to speak highly about your abilities and performance as a nursing unit clerk. 

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