Medical Receptionist Resume Examples & Templates

The doctor is in and nothing happens in any office without an energetic and competent receptionist. Schedule your appointment today to get a check up for your medical receptionist resume. Before your fabulous communication and organization skills can wow doctors and patients, your resume gets you to the front of the waiting list. So make sure your resume isn’t on life support. Captivate your potential new employer with a fabulous resume objective detailing vital medical receptionist skills such as excellent phone technique and proficiency with insurance verification. Experience and expertise is a plus in the receptionist field, making it okay to push yours like a patient trying to get to the head of the line. Of course, a sense of humor and positivity are important characteristics in the medical receptionist profession, so make sure to incorporate those into your highlights. Even the most organized receptionist needs a shot of inspiration, especially when it comes to resume writing. Make sure yours is as winning as your phone etiquette by taking a glance at our medical receptionist resume examples.

Top 4 characteristics of a best-in-class medical receptionist resume

1. Summary

   In a few brief sentences, present a mix of relevant skills and prior work experience that define who you are as a receptionist candidate. Make sure the qualifications you include are industry-specific, such as “adept in clerical and customer service tasks,” “experienced in maintaining daily inventory,” “professional support of patients” or “efficient data entry skills.” Combine these abilities with a work history highlight, such as: “Polite medical receptionist with 3 years of experience patient support and efficient data entry.”

2. Skills

   Make sure to include both intangible and technical skills. Examples of intangible skills that make a positive impact in a medical receptionist role include, “organization and management skills,” “strong verbal communication skills,” and “polite and helpful demeanor.” Technical abilities that you should consider include “medical office administration,” “maintaining electronic medical records,” “patient scheduling,” “insurance claims knowledge,” “EMR/EHR software proficiency” and “medical billing and coding.”

3. Work history

   Aim to include up to the last 10 years of your work history, but focus on relevant work experience and achievements, rather than listing every task from previous jobs. Quantify achievements whenever possible, e.g. “Provided clerical support to 130 hospital employees and maintained files for 500+ patients” makes a stronger impact than “Provided clerical support and maintained files.”

4. Education

   List your highest degree attained, as well as any relevant training or certifications that can help you excel in the role, such as customer service certification or general receptionist training.

Do’s and don’ts for your resume

Do’s

• DO Proofread your resume

  Receptionist work demands attention to detail and accuracy — make sure your resume reflects this. Review your resume to identify grammatical or spelling errors, and make a final check on the information you’ve included, ensuring you’ve included all the important skills or achievements that a hiring manager is looking for.

• DO customize your resume

  Make different versions of your resume for each job you apply for. The best way to tailor your resume is to customize each section carefully, based on what the specific job description requires. If the posting mentions tasks such as “maintaining patient records” or “payment collection,” mention any experience or skills you have in these areas in your resume.

• DO quantify your achievements

  Instead of mentioning your accomplishments and achievements in a vague manner, quantify it with stats and figures to catch recruiters’ attention. For example, write “Documented 500+ patients and kept records up-to-date for doctors” instead of “Kept track of patients and their files to assist doctors.” This helps recruiters see the impact you had on your previous organizations.

Dont’s

• DON’T create an over-long resume

  The more content you pack into your resume, the more chance you have of recruiters skipping over crucial info that shows you can do the job. Keep to a single-page resume that contains only details that speak directly to how well you can perform the job, whether it’s a previous job experience that demonstrates your ability to multitask, or specific education or training that shows you’re familiar with medical terminology and processes.

• DON’T forget intangible skills

  Soft skills are as important as technical skills, especially for a receptionist position which requires constant communication and collaboration with others. Look to include traits such as being patient and customer-oriented, excellent communication skills and proficiency at organization.

• DON’T use first-person pronouns

  It’s standard resume practice to not use “I” when writing a resume — no need to write “I am a dedicated medical receptionist with 3 years of experience” when you can just write “Dedicated medical receptionist with 3 years’ experience.” Write short phrases that focus on your skills and experiences.

Medical Receptionist Resume Questions

  Now that you know how to craft an awesome Medical Receptionist resume, check out our Medical Receptionist cover letter sample to finish creating your application materials. Show Resume Text