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Featured resume example: secretary

Secretary Functional Resume Example


Address: City, State, Zip Code
Phone: 000-000-0000
E-Mail: email@email.com


Professional and knowledgeable student well versed in administrative support and customer service. Offering close to three gears of experience as a receptionist and 1 gear of experience as student body secretary. Highly efficient and accurate with strong planning, problem-solving and communication skills. Looking for a secretary role in a law office to utilize mg legal studies background.


  • Documentation and reporting
  • Multitasking
  • Verbal and written communication
  • Proficient in laws
  • Time management
  • Transcription and dictation
  • Attention to detail
  • Organization skills


Office Support
Company Name, City, State
  • Provided clerical support to employees by copying, faxing and filing documents.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Answered multi-line phone system by third ring and transferred callers to appropriate staff member.
Company Name, City, State
  • Wrote and proofread error-free letters, memorandum and other business correspondence for a team of three lawyers.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Recorded expenses and maintained accounting records in Microsoft Excel.
Company Name, City, State
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
  • Handled daily scheduling tasks and provided administrative support for office staff members.


RECEPTIONIST07/2016 to Current
Russell Tobin Er Associates
ASB SECRETARY 08/2014 to 06/2015
Walter Johnson High School


Bachelor of Arts : Legal Studies, Expected in 05/2020, City, State

Top 4 characteristics of a best-in-class secretary resume

  1. Summary Your communication skills, and pair these with a job title that describes  your career so far. For example: “Secretary with excellent organization skills and coordination abilities.” Make sure to add a few achievements from your previous roles to round out your summary  (e.g., “Successfully implemented strategies to improve customer satisfaction”).
  2. Skills Use keywords from the job description for your role that highlight your skills, such as “good rapport with customers” or “well-versed in Microsoft Office programs.” Draw attention to soft skills that are critical for a secretary’s role, including interpersonal skills, attention to detail and quick thinking.
  3. Work history Make sure that when describing your work history, focus on successful accomplishments, and how you lead activities (e.g., “devised training programs to sharpen the skills of employees” or “prepared presentations that led to reduced time in delivering client requirements”). Focus on activities that had a positive impact in the organization’s processes or bottom line.
  4. Education List out any degrees or training that you possess. Degrees in human resources, or training in presentation and office software, as well as CPS or CAP certifications should be highlighted to make your resume more desirable.

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Find the right template for your resume

Concentrate on how to best present your achievements, skills, qualifications and experience, and leave  the design and look of your resume to us with these three well-designed templates:


This popular design, which uses a centered header and straightforward layout, is ideal for anyone who wants a sharp, classic look for their resume.


The large font for the applicant’s name and use of indentation for section and work experience highlights helps distinguish this layout.


This template’s tidy design is enlivened with the use of color for the top header, as well as a separate column for section headings.

If you need more free layouts to create a modern and professional resume, visit our resume templates page.

Do’s and don’ts for your resume

  • Do feature both technical and soft skills Apart from soft skills like strong communication, attention to detail, adaptability, coordination and team working skills, also mention technical knowledge, such as facility with database management, MS Office, basic accounting, photocopying or printing skills. You can create separate “Soft Skills” and “Technical Skills” subcategories under your skills section to list these traits.
  • Do proofread your resume for grammatical errors and typos Your resume doesn’t just represent you — it also represents your attention to detail and reliability. Make sure your resume is clean and free of any errors. Use professional language, and double-check for any grammatical, typographical or punctuation errors. Ensure that all information provided in your resume is 100% accurate.
  • Do list relevant items first You might have a variety of skills and qualifications, but list the most important ones first — those that are relevant to your job. For example, highlight how your accomplishments positively impacted the company’s goals. Were you entrusted with more responsibilities after proving your worth in your current job?
  • Don’t create an overlong resume For most purposes, a one-page resume is ideal, unless you’re applying for a high-level position that requires an extensive job history. In any case, don’t use long and generic statements, or list out every responsibility you’ve had. Focus on your achievements that best summarize your role and abilities.
  • Don’t not make vague claims or misrepresent facts Always back up your claims with examples. If you mention “Good coordination skills,” give an example of how you used these skills to solve an interdepartmental conflict or improve company performance. But don’t exaggerate or fib about your accomplishments; even a single fabrication can be the basis for rejection.
  • Don’t experiment with fancy layouts Stick to a tidy, easy-to-read format. You only have a few seconds to catch an employer’s attention, so it’s important to focus them in on your skills, achievements, experiences and qualifications, not distracting fonts, colors or design. Consider making your resume using a clean and simple resume template in our resume builder.

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Secretary resume FAQ

1. What are the skills you should emphasize for this specific job?

Consider emphasizing these skills:

Technical skills:Soft Skills:
Proficient in Microsoft OfficeInterpersonal skills
Adept with telecommunication systems and  printersTrustworthy employee
Knowledge of database management softwareProblem-solving abilities
Good typing skillsResponsible
Presentation skillsTime-management
Practical skills:
Proficient in Microsoft Office
Adept with telecommunication systems and  printers
Knowledge of database management software
Good typing skills
Presentation skills
Soft Skills:
Skillful communicator
Trustworthy employee
Problem-solving abilities

2. What are some examples of training and certifications that fit this specific resume?

Apart from excellent interpersonal, organizational and communication skills, consider some of the following certifications and training, which can give you an edge:

  • Certified Administrative Professional
  • Fundamental Payroll Certification
  • Microsoft Word: core document creation, collaboration and communication
  • Outlook: core communication, collaboration and email skills
  • Certified Associate in Project Management
  • Excel: core data analysis, manipulation and presentation
  • Administrative Assistant Certificate
  • Associate of applied science in business administrative technology

3. How should you format your resume?

The chronological resume is a logical choice for most job seekers, as it focuses on work experience. The functional resume emphasizes your relevant skills rather than your work experience, and is suitable for first-time job seekers. The combination resume blends both the chronological and functional formats, and is ideal for someone with a variety of skills and experience that they can apply to the job.

For more resume formatting information, visit our resume format page.

4. How should you craft your resume if you’re looking to take the next step forward in your career?

Take on more responsibilities: Identify projects or tasks within your organization that allow you to grow your skills, and prove your value. Once your resume demonstrates that you are adept in handling additional roles, climbing up the organizational ladder will become easier.

Evaluate yourself: Give yourself an objective review. What skills are holding you back from progressing your career? Do you have the right attitude in approaching new projects or taking on new responsibilities? Finding solutions to these questions will go a long way in achieving success up the organizational path.

Stay up-to-date with regular training and/or certifications: With the processes and technology for administrative work advancing rapidly, it pays to stay relevant. Identify areas or technical skills where you need improvement, and take on courses or certification programs to polish your skills and keep up.