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Featured resume example: office assistant

Office Assistant Chronological Resume Example


Address: City, State, Zip Code
Phone: 000-000-0000
E-Mail: email@email.com


Thorough and steadfast Office Assistant with top-notch administrative skills and solid background in tech and construction. Surpasses business targets while satisfying diverse customer demands. Independently handle clerical tasks like routing correspondence and coordinating travel arrangements to keep business operations smooth and efficient.


Company Name, City, State
  • Worked with a team of five upper-management professionals to complete complex projects on tight budgets within specific timelines.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Prepared daily packages for shipment, pickup and courier services for prompt delivery to customers.
OFFICE ASSISTANT 10/2014 to 06/2017
Company Name, City, State
  • Routed correspondence to facilitate timely communication between team members, customers and vendors.
  • Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
  • Assisted with project planning by estimating labor, materials and schedule demands.
Company Name, City, State
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.


  • Filing and data archiving
  • Infant, toddler and preschool curricula
  • Meal planning and preparation
  • Spreadsheet management
  • Office administration
  • Travel coordination
  • Sorting and labeling
  • Correspondence handling
  • Data entry
  • Office maintenance


High School Diploma 06/2012, City, State

Top 4 characteristics of a best-in-class office assistant resume

  1. Summary An ideal summary for this position should exhibit a variety of skills. Emphasize a top experience that seems apt for the position (e.g., “Office Assistant with 6 years experience adept at handling all payroll activities of 70+ employees.”) If you lack work experience, highlight educational qualifications and any proven organizational skills obtained through volunteer or extracurricular work.
  2. Skills Top office assistant candidates require excellent communication, organizational and client relations skills. Pay attention to the job description and focus on presenting the skills that recruiters care most about in your resume, such as word processing, good interpersonal abilities, computer savvy, money handling, inventory management and problem-solving abilities.
  3. Work history It is essential to stress the value you bring to the organization and its clients, so illustrate your strong points through examples of your accomplishments, such as “Improved customer satisfaction by 58% and received frequent commendation letters for positive attitude and efficiency”).
  4. Education Feature your highest education level (e.g., bachelor’s degree, high school diploma or GED). Be sure to include any relevant training, such as an  assistant certification.

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Do’s and don’ts for your resume

  • Do customize your resume for the specific position People usually make the mistake of creating one all-purpose resume and just modifying the cover letter. With applicant tracking systems (ATS) now scanning resumes to ensure a good fit with the company, it’s more important than ever to customize your resume for the position that you are applying for. Read the job description carefully, prioritize skills and qualifications, and gear your resume to show achievements and skills that the recruiter is looking for.
  • Do use data to quantify your accomplishments Highlighting your achievements is a crucial aspect of any resume; providing examples with numbers or percentages helps to catch the attention of the hiring manager. Mention instances where your direct involvement had a positive impact on the organization’s efficiency or profit, e.g., “Learned a new expense tracking system and trained other admin staff on it, leading to a decrease of 25% in office expenses.”
  • Do proofread your resume for errors Remember that hiring managers are sticklers for grammar and spelling. A clean, crisp and error-free resume makes for smooth reading, so avoid typos or errors. Remember, your resume should reflect your approach to work, so take time to make it mistake-proof.
  • Don’t overuse exact wording from the job description With recruiters using applicant tracking systems (ATS) for skimming resumes, using the right keywords has become critical. However, remember that taking keywords from the job description and stuffing them verbatim throughout your resume will be detrimental. For instance, if an employer states that they are looking for “quick learners” and “excellent communication skills,” come up with work examples that present those skills, like “Learned new expense tracking software in one week” or “Resolved long-standing customer complaints and increased customer satisfaction by 22%.”
  • Don’t Include random hobbies Though it’s good to show off a varied range of skills and experiences, remember that recruiters are not interested if you love a specific sport or if you’re a member of a club. Consciously eliminate anything that does not relate to your work-related skills, and don’t mention personal hobbies that are in no way related to your job.
  • Don’t lie or hide gaps Anything that is not 100 percent  true should not have a place in your resume. For example, if you have gaps in your work experience, don’t lie about it. Instead, be honest in explaining the reasons for periods of unemployment. Recruiters prefer to have an honest employee working for them.

Office assistant resume FAQ

1. What are the skills you should emphasize for this specific job?

As office assistant positions can vary from day-to-day, from receptionist duties to file organization, look to present a wide range of skills, including:

  • Written and verbal communication skills
  • Technical skills, such as Microsoft Office or QuickBooks
  • Organizational skills
  • Problem-solving skills
  • Coordination skills
  • Interpersonal skills

2. What are some examples of training and certifications that fit this specific resume?

To demonstrate your commitment to excellence and gaining expertise, look to gain specific certifications, such as a Certified Administrative Professional credential. Such a certification would go a long way in building your career path. Some other program that are appropriate for office assistants are:

  • Bachelor of Arts in Business Administration
  • Fundamental Payroll Certification
  • Certified Associate in Project Management
  • Office Assistant Program
  • Office Administration Diploma
  • Basic Office Skills Certificate

3. How should you format your resume?

Which resume format you use depends on your work experience and skills. If you have a stable work history and your experience is relevant to the role you are applying for, and you have no gaps between employment, the chronological format is a good fit. The functional format is ideal for recent college graduates or people with limited experience, as it puts the spotlight on the relevant skills you already have. The combination format is for those who wish to detail their work experience and show recruiters their various accomplishments in previous roles.

4. Should you include volunteer experience in the resume?

You should include any volunteer or extracurricular work (under a separate section titled “Activities”) that shows off skills that are applicable to office administration. For example: if you volunteered to assist teachers in organizing field trips. This shows recruiters you’ve developed skills and demonstrated them in a working environment.

5. How should you craft your resume if you’re looking to take the next step forward in your career?

To climb up the career ladder, work on developing computer skills that go beyond the basics (e.g., becoming an expert in spreadsheet and database organization), and gain more training in areas such as human resources, business administration or finance. Join industry associations such as the International Association of Administrative Professionals — this allows you to participate in events and seminars which will give you more insight about the profession, as well as network with others for future opportunities. Consider opportunities outside your office in nonprofit organizations. When providing support to these organizations, you might find mentors who will help you in developing your abilities and knowledge in the field.