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Featured resume example: office manager

Office Manager Pacific ComboC

Name: MAUREEN PRICE

Address: City, State, Zip Code
Phone: 000-000-0000
E-Mail: email@email.com

PROFESSIONAL SUMMARY

Organized Office Manager with a strong ability to manage office functions and direct administrative personnel to meet needs of executives. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.

SKILLS

  • Office administration
  • Regulatory compliance
  • Organizational skills
  • Process improvement
  • Budget management
  • Team leadership
  • Payroll
  • Contract Negotiations
  • Event planning

WORK HISTORY

Office Manager
Latitude, Inc.– Company Name, City, State, VA 12/2016 – Current
  • Hired, managed, developed and trained 5 administrative staff members, established and monitored goals and conducted performance reviews.
  • Administered yearly budget of $15,000 to manage office requirements such as service contracts, postage costs and supply replenishment.
  • Improved office operations and efficiency by 20% from computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
Office Administrator
Govolution – Company Name, City, State, VA 03/2015 – 12/2016
  • Reconciled account files and produced monthly reports to keep CFO informed about office operations.
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Verified 120 salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
Administrative Assistant
ManTech – Company Name, City, State, VA 07/2014 – 02/2015
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.

EDUCATION

Bachelor of Arts: Accounting And Business Management, City, State
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Top 4 characteristics of a best-in-class office manager resume

  1. Summary When writing your summary statement include a brief description of your most significant administrative experiences and relevant qualities that helped you excel in your role. Also, mention skills and details on notable achievements from previous roles(e.g., “Experienced office manager with 4+ years experience seeking to take advantage of proven management and training skills. Supervised 5 office assistants in a high-volume finance business. Increased new contracts by 23%, and cut costs by 18%”).
  2. Skills Make sure that the job posting and your skills are in sync with each other. Stress the most relevant and important skills, like problem assessment and problem-solving, team-building and supervision, leadership and other interpersonal qualities, time management, budget preparation, expense reduction and database management.
  3. Work history Read the job description carefully, and then make a list of your most significant achievements that fit with the job description. For instance: “Accelerated new clientele growth at a rate of 23% and attained revenue goals through effective scheduling and management. Decreased delivery time by 24% by cutting out irrelevant processes.”
  4. Education Though office managers receive on-the-job training, they are expected to have some certificate in office management or an associate degree. Some educational qualifications that can add value to your resume are:
    • Associate of Arts: Business Administration and Management
    • Bachelor of Arts: Accounting and Business Management
    • Human Resource Management
    • Information Management

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Find the right template for your resume

Make sure your resume looks its best by using one of our professionally-designed templates:

Customize This Resume
Office Manager Esteemed FuncB

Esteemed

The use of capitalized headings and the bullet-point layout helps make each section of this layout stand out.

Customize This Resume
Office Manager Refined Chrono

Managerial

This template is perfect for those who have loads of work experience to feature. The template’s cleanly organized sections that make it easy for recruiters to scan.

Customize This Resume
Office Manager Remarkable ComboC

Remarkable

This clean layout places section headings in the left margin, drawing attention to your professional achievements and skills.

Speed up your career growth and get your resume to the top of the pile by using a layout from our templates page.

Do’s and don’ts for your resume

  • Do highlight your most relevant experience Your resume should demonstrate that you have the requisite skills and experience to do the job. Tailor your resume for the targeted position, and draw attention to your most relevant skills and achievements. (e.g., “Reliable and result-oriented Office Manager with 7 years experience of efficiently supervising multiple departments. Devised systems that led to 21% saving on supplies and increased accuracy in cash management by 13%”).
  • Do use data to describe your achievements Whenever possible, add numbers and percentages to your resume to provide extra detail (for e.g., Initiated tracking systems that saved $35,000 on the entire project through a 12-15% decrease of employee distribution time). Even if you can’t provide a specific number, giving an estimate that demonstrates the impact you’ve had is beneficial.
  • Do include soft skills Soft skills are essential for office managers. Instead of just mentioning “excellent communication skills,” try using facts and figures to demonstrate that you are a skilled communicator or an effective manager (e.g.,”Devised and initiated a training program to alleviate high attrition of new employees, resulting in zero attrition among new employees”).
  • Do not experiment with crazy designs Always stick to a simple and easy-to-read layout — resume templates that go overboard on layout can result in a pass by hiring managers of applicant tracking systems (ATS) that prefer to scan straightforward documents. Make sure to draw attention to your experience, skills and qualifications rather than wacky colors and fonts. Go with a professionally-designed format that highlights your most relevant skills and accomplishments.
  • Don’t simply copy and paste keywords While it’s important to draw on important phrases from the job description when constructing your resume, your document shouldn’t read like a carbon copy. Find ways to present needed skills through your accomplishments. For example, if office budget administration is listed as a job requirement, write something like this as a job experience: “Assisted with maintaining office budget, collaborating with company vendors and management.”
  • Don’t refrain from using negative phrases Using words with a negative inference could have an adverse impact on your resume, even if you mean to use them in a positive light. For instance, “Settled prevalent communication problems” will not give a positive picture of your involvement in resolving the issue. Writing “Devised and implemented a solution to make interdepartmental communication more effective” adds more value and suggests a more positive approach.

Office manager resume FAQ

1. What are the skills you should emphasize for this specific job?

Office managers are natural multitaskers. It is critical that they possess strong people and leadership skills. They also need to know to handle high-pressure situations without compromising on efficiency and effectiveness. Some essential skills that should be emphasized include:

  • Supervision
  • Communication
  • Leadership
  • Problem-solving
  • Time management
  • Decision making
  • Planning
  • Inventory management
  • Budget preparation
  • Database creation
  • MS Office operations

2. What are some examples of training and certifications that fit this specific resume?

Courses and programs like the ones below cover many of the bases that are required to progress into new roles and take on additional responsibilities.

  • Certified business office manager
  • Emotional intelligence
  • Secrets of successful time management
  • Getting results without authority
  • Office IT diploma
  • Office manager diploma
  • Online degree in office administration
  • Psychology at Work
  • Implementing payroll best practices
  • Introduction to conflict management and negotiation
  • Human resources management
  • Certificate of business administration
  • Advanced dynamic office management and administration
  • Fundamentals of finance and accounting
  • Office administration certificate

3. How should you format your resume?

The chronological format tends to be the most popular format, as it displays a full range of work experiences. If you have less experience or are shifting over from another industry, use a combination format, which focuses specifically on skills and previous job accomplishments that directly apply to the new job.

4. How do you incorporate keywords in your resume?

Review the job description and note relevant phrases and words like “managed schedules,” “organized office functions” or “increased efficiency.” Use these keywords in your own resume’s summary, skills and work history sections, along with examples of how you’ve put your skills in action (e.g., “Increased efficiency by 43% by turning company into a paperless environment”). Phrases like these will be checked for by applicant tracking systems (ATS), which scan your resume upon submission. You can also review the company’s website for additional keywords to use.

5.How should you craft your resume if you’re looking to take the next step forward in your career?

To move ahead in the administrative field, look to gain more experience in following activities and skills, and add them to your resume:

  • Opportunities to display your leadership, including planning, delegation and execution of projects that increase company efficiency or revenue
  • Experience in training and mentoring new hires successfully
  • Consistent excellence at interdepartmental communications (e.g., answering and routing calls) and performing essential office tasks, like responding to mail
  • Gain additional certifications related to office management, such as administrative or project management certification

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