Office Manager Resume Examples & Templates

Nilda Melissa Diaz, CPRW
By Nilda Melissa Diaz, CPRW, Career Advice Expert Last Updated: May 03, 2024
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Office managers play a crucial role in ensuring the efficient functioning of an office, supporting staff members and facilitating the overall success of the organization.

With our expertly crafted office manager resume samples and pro tips, we’ll help you write a resume that showcases your expert organizational and relationship-building skills. 

Start by editing this sample resume for an office manager job or explore our library of customizable resume templates to find a template that matches your unique style.

Office manager resume example (text version)

Betsy Serrano

Los Angeles, CA 90002
(555) 555-5555
example@example.com

Professional Summary

Dedicated and results-driven office manager with experience streamlining office operations, enhancing productivity and optimizing administrative processes. Proven track record of implementing efficient systems and managing diverse tasks to support organizational objectives. Adept at fostering a positive work environment and ensuring seamless communication across teams.

Skills

  • Office management
  • Customer service
  • Database management
  • Administrative leadership
  • Event coordination
  • Microsoft Office
  • Problem-solving
  • Time management and multitasking

Work History

November 2021 – Current
Smith Group – Los Angeles, CA
Office Manager

  • Implement a digital document management system, reducing paper usage by 30% and enhancing document retrieval efficiency.
  • Spearhead office space optimization, resulting in a 15% reduction in operational costs through efficient use of resources.
  • Implement a streamlined inventory control system, reducing excess supplies and saving 20% on procurement expenses.

September 2017 – October 2021
JBA International – Los Angeles, CA
Administrative Supervisor

  • Led a team of administrative professionals, ensuring the smooth execution of day-to-day tasks and achieving a 15% improvement in workflow efficiency.
  • Established and maintained vendor relationships, negotiating contracts that led to a 10% reduction in office supply costs.
  • Streamlined expense reporting procedures, resulting in a 25% decrease in processing time.

June 2014 – May 2017
Emerging Blue Inc. – Los Angeles, CA
Executive Assistant

  • Provided high-level administrative support to the executive team, managing complex calendars and scheduling with precision.
  • Implemented a travel management system, reducing travel expenses by 15% through strategic planning and negotiation.
  • Developed and maintained effective filing and organizational systems, improving document accessibility by 20%.

Education

California State University Los Angeles, CA
Bachelor of Science Business Administration

Certifications

Certified Office Manager (COM) – (Updated 2023)
Microsoft Office Specialist Master Certification (MOS) – (2022)

Important resume sections

  1. Contact details

    Start your office manager resume with a header including your contact information. As our office manager resume sample shows, include your full name, city, state, ZIP code, phone number and professional email address. If you have a LinkedIn profile and a professional website, add them to this section.

  2. Personal statement

    An office manager resume summary is a three-to-five-sentence statement that tells the hiring manager how long you’ve been in the industry, your strongest job-relevant skills and one or two quantifiable accomplishments that speak to your positive impact in past roles. For example:

    “Dedicated and experienced office manager with over eight years of experience managing administrative tasks and operations in fast-paced office settings. Skilled in facility management, budgeting and finance, human resources and office operations. Proven track record of implementing efficient systems, streamlining processes and improving overall office productivity. Strong leadership and communication skills, with the ability to manage and motivate staff members.”

    See our expertly crafted examples for additional office manager resume summary examples. If you are just starting out in your career, it’s better to write a resume objective for an office manager instead. 

  3. Skills

    Use bullet points to create a balanced skills section for your office manager resume. See our office manager sample resume for an example of how to format your skills section. Here are some essential skills for an office manager:

    • Organization and time management: Office managers must be highly organized and skilled at managing their time to handle multiple tasks, prioritize responsibilities and meet deadlines.
    • Communication: Strong verbal and written communication skills are crucial for an office manager to effectively interact with staff, clients and external stakeholders. 
    • Problem-solving: Office managers need to be adept at identifying and resolving issues that arise in the office, whether they’re technical, conflict-related, or logistical.

    Match as many skills from the job description as you can. As our sample office manager resume shows, it’s best to include both hard skills, like inventory management, management software and project oversight and soft skills, such as communication, cultural competence and collaboration. 

  4. Work history

    Your resume must include a work history section, even if this is your first professional job. Start with your most recent position and provide company names, locations and the dates you worked for them. 

    Include three bullet points of measurable achievements for every job you list. Here are a few examples of office manager resume bullet points that effectively describe key duties and responsibilities: 

    • Implemented an electronic document management system, which resulted in a 30% reduction in paper usage and improved file accessibility for the entire team.
    • Streamlined office supply ordering process, resulting in 20% cost savings through negotiating favorable vendor contracts and implementing inventory management strategies.
    • Developed and implemented a new employee onboarding program, reducing the onboarding time by 25% and improving employee satisfaction and retention rates.

    Explore our resume examples for office managers to see additional work history section samples.   

  5. Education

    A resume for an office manager job must also include an education section. Start with your highest degree and work your way backward. Show the name of the schools and the graduation year using bullet points.  

    There is no specific educational requirement to become an office manager, and the qualifications may vary depending on the industry and organization. Many employers prefer that office managers have a high school diploma or equivalent.

    In some cases, a post-secondary degree or certificate in business administration, office management or a related field may be preferred or required.

    If you did not attend college, list your high school information and the classes or training you’ve taken since graduating. See how to list education on a resume for additional tips and examples. 

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Best practices

  • Use measurable achievements to describe your office manager skills and experience. For example, “Managed a budget of $100,000, consistently meeting financial targets and reducing expenses by 10% through effective cost management strategies.”
  • Use action words to make an impact on your office manager resume.
  • Tailor your resume to your target office manager job.
  • Use keywords from the job description throughout your office manager resume.
  • Format your office manager resume so that it is easy to read by ATS software and human eyes.
  • Lie about your office manager experience and skills.
  • Boast that you’re the “best office manager ever.” Instead, focus on concrete examples of your experience managing budgets, reviewing documents and maintaining records.
  • Include irrelevant personal information such as your ethnicity and age.
  • Add skills and experience that are about something other than restaurant service.
  • Forget to proofread. An office manager resume with errors is unprofessional.

Interview tips

  1. Research first.

    Before thejob interview, take the time to learn about the institution or company’s history, goals, values and people. Here are a few areas you might consider researching before your interview:

    • Company background: Learn about the company’s history, size and locations. Understand the company’s products or services and its target market.
    • Industry trends: Research the company’s industry to understand the current trends, challenges, and opportunities. This will help you understand the challenges and opportunities you will likely face in the role.
    • Competitors: Research the company’s competitors to understand how they differentiate themselves from their competitors. This will help you understand the company’s strengths and weaknesses.

    Researching these areas conveys interest, passion and commitment—traits that can set you apart from the competition.

  2. Practice your answers.

    Practice is really important. Be sure to practice for your interview by reviewing the most common interview questions, such as: 

    Prepare for commonbehavioral interview questions, such as:

    Also, prepare for job-specific questions, including:

    • How do you prioritize and manage your workload in a fast-paced office environment?
    • Can you provide an example of when you implemented process improvements or streamlined office operations?
    • How do you ensure effective communication and collaboration among team members?
    • How do you handle confidential and sensitive information in the office?
    • Can you share an example of a challenging situation you faced as an office manager and how you resolved it?

    Write down two or three possible answers for each question, then practice answering them with a friend. 

  3. Prepare questions to ask during the interview.

    After the hiring manager and potential colleagues question you, they will likely offer for you to ask them some questions. Always have at least three for each person you speak with; doing so shows that you’re interested and have been paying close attention.

    Some questions you might ask for an office manager job are: 

    • What is a typical day like at the office?
    • Can you tell me about the challenges the last person in this role had to overcome?
    • What is the work culture like?
    • How does the office manager collaborate with other departments and organizational stakeholders? 
    • What are the key metrics that the office manager will be evaluated on? 
    • What are the biggest opportunities for growth and improvement within the office?
  4. Gather references

    Have professional references ready during your interview. It comes in handy, especially if the hiring manager offers you the job on the spot. Make a list of two former colleagues and a former manager willing to speak highly about your abilities to perform the office manager job.

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