Welcome back, ! Your subscription has expired. RENEW SUBSCRIPTION

Are you ready to make a positive impact on an organization’s information technology structure? Show it in your desktop support engineer CV by being passionate about what you do and the skills you have developed in information technology support. To be able to catch the attention of the hiring manager and land an interview, you need to have a great CV as part of your application package. Take a look at this desktop support engineer CV example and learn how to clearly format a CV and learn tips on how you can build your own successful CV.


Miriam Kemp

123 Fake Street, City, State, Zip Code

E: email@email.com P: 000-000-0000

Professional Summary

A detail-oriented professional with a passion for service in the information technology industry. Skilled in a wide range of desktop applications, their uses, and how to maintain and repair them. Expert interpersonal communicator who is not satisfied until the customer is satisfied.

Work Experience
Desktop Support Engineer Assistant
2015 – Present


  • Configure antivirus software to fully protect IT environment.
  • Monitor the performance of the computer systems and address issues as they arise.
  • Provide technical support for software reconfigurations to aid in function customization.
  • Test software performance throughout the desktop network to ensure peak performance.
  • Install computer hardware and software on desktops to keep versions current.
  • Initiate and complete Microsoft Windows server operating system updates.
  • Network with LAN/WAN and active directory for continuous company connection.

IT Center Associate
2014 – 2015


  • Responsible for the maintenance and repair of routers, switches, and backup systems integral to network functionality.
  • Assisted in firewall maintenance throughout the network environment to maintain a secure system.
  • Served as the Microsoft Windows desktop operating system resource person to quickly address complex user issues.
  • Performed configuration testing of antivirus software in a networked environment.

Support Assistant
2013 – 2014


  • Completed password changes and supplied active directory support.
  • Installed both computer hardware and software.
  • Answered new hire questions regarding Microsoft Office.
  • Trained staff on a new employee computer access protocol.


MCSA Windows 10 certification Exam 70, 698 and Exam 70-697


HDI Desktop Support Technician Certification (2016)
Associate of Science in Network Administration
– 2015


Southwest Community College
Hobbies and Interests

I enjoy being outdoors when I am not at work, so I am active in gardening and outdoor sports such as bicycling and golf. To be active in the community, I volunteer at the local community garden organizing the vegetable planting areas and serving as an information coordinator for the garden as a whole.


Desktop Support Engineer Job Overview and Tips

What Does a Desktop Support Engineer Do?

A desktop support engineer helps keep an office running by providing help to desktop computer users. The assistance provided ranges from modifying the desktop system and optimizing function to answering computer questions over the telephone or by email. A wide range of desktop familiarity is necessary to be a desktop support engineer as they address issues with both hardware and software for word processing, email, operating systems, and printing functions. A desktop support engineer is also frequently called upon to install new software or software updates on employee computer workstations. With a wide range of responsibilities, it is important to be sure to include all of them in your CV so that you have a competitive job application. The desktop support engineer CV example will show you how to encompass your wide range of competencies in your own document.

Tips for Creating a Great Desktop Support Engineer CV

To be sure you craft a great CV, check out these tips below:

  • Have a friend or associate read through your CV and give you their feedback so you know what you intended to convey was communicated in your document.
  • Do not submit your CV with your job application without checking for spelling and grammar errors first.
  • Check to be sure the information in your CV isn’t too personal or offers details regarding your religious or political views.
  • This position involves quite a bit of verbal and written communication, so be sure to write in your CV about instances where you excelled at communication.
  •  Be clear about your information technology certifications and list them before your college degree, as employers want to know what you are currently certified in.
  • The Information Technology world is always changing, so make sure you let your prospective employer know you are comfortable with change in the workplace.

We can help you build your professional CV

  • Professionally designed and formatted templates
  • Expert suggestions for filling out every section of your CV, customized by job title
  • Easily create different versions of your CV, customized for different jobs
Help You Build Resume