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Show Resume TextTed Ross 100 Broadway Lane
New Parkland, CA, 91010
Cell: (555) 987-1234
example-email@example.com
Front Desk Clerk with extensive knowledge of customer service and office management. Adept at resolving guest conflict, with strong communication skills, both oral and written. Highly organized and detail-oriented, consistently receiving praise from supervisors.
March 2012 – January 2014 New Parkland Hotel <- New Parkland, CA Front Desk Clerk
• Assisted guests with check
• in, answered questions and provided assistance.
• Received customer service awards multiple times.
• Consistently received customer and supervisor praise.
• Contributed to office management such as reconciling nightly receipts, answering telephones and handling cash. January 2011 – March 2012 Comfort Inn – New Parkland, CA Front Desk Clerk
• Helped guests with check
• in and answering questions.
• Handled hundreds of dollars in cash, reconciled cash drawer at the end of shift.
• Provided directions and other assistance to guests as needed.
• Answered phones, took reservations and other office management duties.
2010 New Parkland Community College, New Parkland, CA Associate of Arts, Hotel and Hospitality Management
New Parkland, CA, 91010
Cell: (555) 987-1234
example-email@example.com
Summary
Front Desk Clerk with extensive knowledge of customer service and office management. Adept at resolving guest conflict, with strong communication skills, both oral and written. Highly organized and detail-oriented, consistently receiving praise from supervisors.
Highlights
• Superior customer service skills
• Attention to detail
• Strong office management knowledge
• Excellent interpersonal skills
• Emphasis on communication with co
• workers, supervisors and guests
• Proficient math skills
• Good time management
• Committed to attendance and promptness
• Enjoys fast
• paced environment
• Customer service award recipient
Work Experience
March 2012 – January 2014 New Parkland Hotel <- New Parkland, CA Front Desk Clerk • Assisted guests with check
• in, answered questions and provided assistance.
• Received customer service awards multiple times.
• Consistently received customer and supervisor praise.
• Contributed to office management such as reconciling nightly receipts, answering telephones and handling cash. January 2011 – March 2012 Comfort Inn – New Parkland, CA Front Desk Clerk
• Helped guests with check
• in and answering questions.
• Handled hundreds of dollars in cash, reconciled cash drawer at the end of shift.
• Provided directions and other assistance to guests as needed.
• Answered phones, took reservations and other office management duties.