Obtaining a job as a front desk clerk can be a rewarding career choice, but first you need to land an interview. A polished resume tailored to what employers want is vital for making a good first impression. Your resume is a reflection of your brand and who you are as a person. This is your first opportunity to call attention to the skills and experience that set you apart.
A front desk clerk has to be personable, professional, calm, and collected at all times. Experience in dealing with difficult situations is a must. Highlight these qualities on your front desk clerk resume to make it easy for hiring managers to find. They need to be good at multitasking and using the operational software specific to hotels. Best practices for writing a front desk clerk resume include quickly providing your qualifications and foregrounding your experience in the industry.
Take a look at our front desk clerk resume examples and use them to guide you in creating your own.
Front Desk Clerk Resume Questions
A front desk clerk often needs to have an understanding of computer programs and databases to qualify for an open position. If you possess skills in Microsoft Office, administrative databases, and record-keeping programs, emphasize these proficiencies in your document.
Your qualifications section is a great section to illuminate such skills, as our front desk clerk resume sample exemplifies. Use short phrases to identify your computer skills, such as “MS Office expert.” Provide additional information about your use of these skills in your work experience section.
A good front desk clerk resume includes a professional summary, core qualifications, experience, and education section. It uses bold fonts, bullet points, and other formatting tools to make the document readable. It includes plenty of white space and, if appropriate, dashes of color to stand out as an attractive resume.
Most importantly, a good front desk clerk resume lists a jobseeker’s top relevant skills, career experience, accomplishments, and education. This presents prospective employers with a compelling argument for the applicant’s candidacy for the job.
If you are trying to land your first job, take a look at our front desk clerk resume sample to better understand what skills relate to such a position. Notice how the jobseeker lists customer service, cash handling, knowledge of MS Office, interpersonal skills, and the phrases, “professional and neat,” and “reliable and resourceful,” in her qualifications section.
You can list these skills even if you do not have official experience. Use your resume to discuss how unofficial jobs, schoolwork, sports teams, and volunteer work helped you develop these hard and soft skills.
Try to use at least three, but no more than eight, bullet points per job in your work experience section. Most jobseekers aim for five or six bullet points for each position, as our sample shows. This allows you to give hiring managers a thorough understanding of your previous roles. List one duty, responsibility, or accomplishment per bullet point, and remember to use action verbs at the start of each description.
Today, most resumes contain summary statements instead of objective statements. As you can see in our front desk clerk resume sample, a summary uses a few sentences to communicate to employers how your top qualifications may benefit their company if they hire you. Opt for an objective statement only if you have no work experience or are changing industries. In it, state your goals to succeed as a front desk clerk and identify pertinent credentials.
Our resume builder offers industry-specific text examples to assist you as you write this section and your qualifications, experience, and education sections. All you have to do is follow a few simple steps to create a customized resume you can send to hiring managers with confidence.
Now that you’re a pro at writing Front Desk Clerk resumes, use our Front Desk Clerk cover letter sample to make an equally excellent cover letter for your job search.
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1 Main Street
New Cityland, CA 91010
Cell: (555) 322-7337
Friendly and courteous Front Desk Clerk seeks employment with an upscale hotel. Consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty. Adept at balancing multiple tasks with a friendly, courteous demeanor.
Exceptional customer service
Cash handling expertise
Superb interpersonal skills
MS Office expert
Professional and neat
Reliable and resourceful
February 2011 to Current
Cubana Hotel New Cityland, CA
Front Desk Clerk
Manage front desk tasks for a 350-room full-service boutique hotel.
Recommend top dining and entertainment options for guests in the New Cityland area.
Serve as public relations representative for the hotel.
Greet all guests in a courteous and professional manner.
Foster strong working relationships with all hotel departments.
March 2009 to January 2011
Milton Johnson Hotel New Cityland, CA
Front Desk Clerk
Registered guests, greeted every visitor, logged requests, and issued room keys.
Processed guest payments for room charges, food and beverage charges, and phone charges.
Balanced all rebates and other miscellaneous charges.
Delivered requested items to guests’ rooms.
Referred guests to local restaurants and recommended attractions in the area.
June 2007 to January 2009
Milton Johnson Hotel New Cityland, CA
Rapidly and correctly cleaned high number of rooms per shift.
Emptied waste baskets and removed all trash from rooms.
Dusted, cleaned windows, scrubbed bathrooms, and vacuumed floors.
Changed bedding, towels, and other room supplies.
Made beds and straightened furniture.
Hospitality Skills Certification (HSC), AHLEI – 2009