Receptionist Resume Examples & Templates for 2025

More Receptionist Resume Examples

Explore more receptionist resume examples to see how to showcase your communication skills, multitasking abilities, and customer service experience. Use these administrative resume samples to create a strong resume that stands out in any office setting.

Advice for Writing Your Receptionist Resume

Explore our advice on how to write a resume for a receptionist role, and discover how to highlight your communication skills, friendly demeanor, and knack for keeping things organized.

Write a strong professional summary

A professional summary is a brief intro on your resume designed to grab the hiring manager’s attention and make them want to keep reading. Your summary should consist of three to four sentences that highlight your past work, skills, and achievements. A summary conveys who you are as a worker and the value you bring, helping to paint a picture of your professional identity.

When crafting your resume, you can choose between a professional summary and a resume objective. A resume objective outlines what you hope to achieve in your career. It’s ideal for those just starting, switching careers, or with gaps in their work history. Think of it like this: a summary says “what I’ve accomplished,” while an objective says “what I aim to contribute.”

Explore examples of both summaries and objectives tailored for different jobs and levels of experience.

Receptionist resume summary examples

Receptionist resume objective examples

Include relevant certifications and training

Listing certifications on your resume shows your skills and learning. Certifications show you know how to handle tasks such as phone management or scheduling software.

Creating a separate certifications section on your resume helps employers see your qualifications right away. Here are a few examples of certifications for a receptionist resume:

• CPR and First Aid Certification
• Certified Administrative Professional (CAP)
• Microsoft Office Specialist (MOS) Certification
• Customer Service and Support Training
• Telephone Etiquette Certification

Adding these certifications makes your resume stand out for receptionist jobs. It shows you’re ready to meet the needs of clients and staff every day. Employers will appreciate seeing you’ve taken extra steps to learn the best ways to do your job.

Example of a certifications section

Showcase your work experience

When you want to land a receptionist job, showing your work experience is key. Your past jobs give employers a clear picture of what you can do and how well you fit the role. For a receptionist, it’s important to list your work in reverse order, starting with your most recent job. Include the job title, the company’s name, where it was located, and the dates you worked there. This helps employers see your career journey at a glance.

Use strong action words to describe what you’ve done in each role. Words like “managed,” “organized,” or “assisted” make your tasks sound engaging and effective. It’s also good to show measurable results when possible. For example, mention if you helped reduce wait times by 20% or managed calls for over 100 clients daily. These details make your contributions stand out.

Don’t forget to include core duties that are typical for a receptionist. Highlight skills like handling phone calls, greeting visitors warmly, scheduling appointments efficiently, and managing office supplies. Show that you’re organized and friendly because these are important traits for receptionists. By clearly listing these experiences and skills, you’ll create a strong resume that catches an employer’s eye quickly.

5 receptionist work history bullet points

• Managed a high-volume phone system, answering and directing over 100 calls daily to appropriate departments, improving response time by 20%.
• Greeted an average of 150 visitors per day with professionalism and courtesy, improving the overall customer experience.
• Coordinated scheduling for 5 conference rooms, achieving a 95% booking efficiency rate and minimizing scheduling conflicts.
• Maintained accurate records of office supplies inventory, reducing order discrepancies by 15% through efficient tracking and restocking processes.
• Assisted in organizing company events for up to 200 attendees, ensuring smooth operations and positive feedback from participants.

Match your resume with the job description

Tailoring your resume to the job description is essential because it helps you stand out to employers and successfully pass through applicant tracking systems (ATS). These systems scan resumes for specific keywords and phrases from job postings, ensuring that relevant applicants are prioritized.

An ATS-friendly resume includes keywords and phrases that align with your skills. This strategy boosts the chances of getting noticed by hiring managers who rely on software-assisted sorting methods to streamline their recruitment process.

To identify keywords from job postings, look for repeated mentions of skills, qualifications, and duties. For example, a receptionist role might emphasize “customer service,” “communication skills,” or “scheduling appointments.”

Incorporate these terms naturally into your resume content by rewriting job descriptions. For instance, instead of saying “Greeted visitors at the front desk,” you can write “Welcomed visitors with excellent customer service skills.” This approach reflects key responsibilities while integrating specific language.

It’s important to customize your resume effectively. Targeted resumes improve ATS compatibility, increasing the likelihood of reaching human eyes during the hiring process. By focusing on relevant details from each job posting, you can better position yourself for success in securing interviews.