It may take some time and effort, but you can get a great front office assistant position if you keep working towards it. Having a great resume can expedite the process, which is why it is so important to write the best resume you can before you start applying. Use your resume to demonstrate the qualities and abilities that hiring managers are looking for.
The information you emphasize in your resume will depend on your experience in the industry you are applying. If you have worked in a similar industry previously, be sure to let readers know that you know your way around their type of office. If you do not have specific industry experience, you should focus instead on your ability to fulfill the job duties of a front office assistant–like greeting visitors, oral communication and multi-tasking.
Writing a fantastic resume is made easier when you have examples to draw from. Please take advantage of our front office assistant resume templates as you write your own.
Front Office Assistant Resume Questions
Your resume should begin with prominent contact information. Prominent does not mean the font needs to be huge, only that it should stand alone atop the rest of your content. At the very least, you should list your name, phone number, and email address. You can list your physical address if you want; however, according to experts, this is no longer necessary.
Make sure you give recruiters current information, complete with a professional-sounding email address. Do not use your work email. See our front office assistant resume sample to get an idea of how to create a straightforward header.
If you are seeking your first job after college, reentering the workforce after a long time, or making a career change, then an objective statement is appropriate. Use your statement to explain the gap between your experience and the role you’re pursuing. If you do not fit one of these categories, go with a professional summary instead. Nowadays, most jobseekers showcase their skills and experience with a professional summary.
An excellent front office assistant has no shortage of soft skills. There are several different ways to prove you have the right temperament and social strengths for the job. In our front office assistant resume sample, the jobseeker mentions she excels at multitasking and making positive impressions with visitors in her professional summary. Feel free to list a few of your best or most relevant soft skills in this section.
Use the skills and work experience sections to elaborate on other strengths. In your work experience, try to incorporate analytics and measurable success. For example, you might say, “Handled 50 incoming phone calls per day in a friendly and welcoming manner, resulting in a 10% increase in office efficiency.”
Whether you work with billing software, spreadsheets, or calendars, you’ll want to incorporate these valuable strengths into your resume. A great way to hone in on the most relevant computer skills for your role is to reference the job listing or description. Focus on the core programs the employer mentions to craft a powerful resume. Once you know which ones to cover, insert them into your professional summary, skills section, and work experience.
As shown in our front office assistant resume sample, a good document is one page in length. If you have more than 10 years of experience, feel free to use two pages. A good resume is also easy to skim and contains the following clear, basic sections: contact information, professional summary, skills, work experience, and education.
Unless you are applying with a highly-creative employer, it’s best to stick to traditional fonts and formatting. Use catchy colors, typography, and graphics with extreme discretion. If you want to take the guesswork out of writing a compelling resume, try out our step-by-step resume builder.
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Brenda LaForge
100 Broadway Lane
New Parkland, CA, 91010
Cell: (555) 987-1234
example-email@example.com
Summary
Friendly, organized Front Office Assistant with experience in a range of different business and organizational settings. Capable of multi-tasking in high pressure situations. Consistently capable of making a positive initial impression to office visitors.
Highlights
- Pleasant persona
- Strong oral communication skills
- Highly organized
- Friendly and welcoming
- Effective multi-tasker
- Eager team player
Work Experience
June 2008 to October 2012 Happy Valley Insurance—New Cityland, CA Front Office Assistant
- Assisted in ensuring the smooth operation of the front office at a regional office for major insurance company.
- Coordinated the intake of visitors to the office.
- Provided administrative support to other departments within regional office on an as needed basis.
- Oversaw majority of incoming phone calls into the regional office.
October 2012 to January 2014 Helpful Insurance Agency—New Cityland, CA Front Office Assistant
- Managed the operation of the front office for independent insurance agency.
- Provided client intake assistance for two insurance agents in office.
- Oversaw intake of all incoming mail and deliveries at agency.
- Responsible for initially dealing with incoming telephone calls and general emails seeking assistance from agency.
January 2014 to Present Gigantic Insurance Company—New Cityland, CA Front Office Assistant
- Provided full spectrum of support services in the front office for major health insurance company claims office.
- Responsible for intake of claims submissions associated with automobile accidents.
- Welcomed and initially addressed the needs of all visitors to the claims center.
- Provided backup administrative support assistance to other units in claims center on an as needed basis.
Education
2009 University of California, New Cityland, CA Bachelor of Arts, English
