A receptionist greets visitors and answers the phone. There are usually other duties, but they vary according to the type of firm or organization involved. They can include common office duties such as making appointments, answering questions, organizational activities, and typing. Your receptionist resume should stress any office skills or experience you have.
However, your personality also matters, since your interpersonal skills can take you just as far as your clerical duties. Many receptionists work regular business hours Monday through Friday, but some hospitality positions’like a hotel receptionist’may involve weekends and late-night hours.
The simplest receptionist jobs may require no more than a high school diploma, but generally some business school experience is required. Training in record keeping, common office machinery, and basic business computer software are essential.
Ideally, you have some customer service experience in your background as well. If so, stress this experience on your receptionist resume to show that you have interpersonal skills. You generally receive on-the-job training for job-specific responsibilities, but having prior customer service experience shows you will pick these lessons up quickly.
Because the amount of work required and the degree of importance of the position can vary widely, the pay range is also variable. However, few positions would pay less than 600 dollars per week to start. If the job comes with greater responsibilities, and once you have more experience, then the pay can go much higher.
Since virtually every business or organization needs at least one receptionist, the job opportunities are plentiful. The key is to have a receptionist resume that reflects the combination of professional office skills and personal interaction ability that employers are looking for. The job interview can be crucial. But, once you get your foot in the door and prove your worth, you can become very upwardly mobile.
Receptionist Resume Questions
Your resume is a marketing tool. Its goal is to get you an interview. To do that you must set yourself apart from the other applicants. You can do this by writing a compelling qualifications section. This is also called the professional summary, which replaces the outdated objective statement.
You can sum up your qualifications in a short paragraph. State who you are and your position in the first sentence. Address your experience in the second line, and then close by mentioning your intangible strengths. These three sentences showcase the value you can bring to a company. Refer to the receptionist resume sample for ideas on how to craft yours.
Hiring managers must know who you are and how to contact you for an interview. The header provides them with the information they need. It also helps you stand out from the other jobseekers (who commonly forget to do this) by drawing attention to your name.
You do this by making your name the largest text on the document. Make sure the font is professional, easy to read, and modern. You can add bold or italic fonts. Avoid Comic Sans or Times New Roman. If you have privacy concerns, omit your home address. Do include your email address. Finally, career experts recommend listing your cell phone number.
Receptionists must have a grasp of basic computer software, which often includes Microsoft Office Suite. In some cases, you need experience with record-keeping and appointment-scheduling applications.
Make sure your experience with these or other programs are front and center in the skills section. A bullet point must precede each skill you mention so it draws the reader’s attention. Look over the receptionist resume sample, which shows you other ways you can spotlight this skill set.
The best way to uncover the duties and responsibilities for a receptionist role is to study the job ad for the role you are hoping to land. Generally, the following are some basic duties and responsibilities of a receptionist:
- Provide office support through administrative and clerical tasks.
- Answering and directing incoming calls
- Distributing mail and internal correspondence
- Ordering supplies
There are a variety of soft skills and technical skills that should be included on a receptionist resume. In addition to the list above, focus on skills related to using standard office equipment. This includes multi-line phone systems, fax machines, and copiers. Typing is another ability prospective employer’s value, so make sure you mention it, especially if you type 40-words per minute or more. Our receptionist resume sample shows you attributes you can include on your document.
Crafting a stellar resume when you have no experience requires a little creativity. In this instance, use a hybrid format. It’s ideal for students, recent college grads, and entry-level applicants. It makes your skills and achievements the featured attraction.
There are variations of this document type. Generally, it includes the professional summary, skills, accomplishments, work experience, and education sections. This is the standard sequence to follow. For visual impact, bold and center the section headings.
Need help? Try the resume builder. It walks you step-by-step through the process of customizing a perfect resume.
Cheers to you for conquering your Receptionist resume writing fears. What comes next? A smashing cover letter, which you can learn how to pen through our Receptionist cover letter sample.
Related LinksShow Resume Text
1 Main Street
New Cityland, CA 91010
Cell: (555) 322-7337
Energetic, results-oriented Receptionist eager to bring strong administrative skills to a growing company in need of top-level support. Excellent organization, communication, and relationship-building skills. Articulate and friendly with a professional demeanor.
Multi-line phone system expert
Strong interpersonal skills
Mail and package delivery
Microsoft Office Suite
May 2008 to November 2014
New Cityland Sentinel New Cityland, CA
Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Handled all media and public relations inquiries.
Served as central point of contact for all outside vendors needing to gain access to the building.
Wrote reports and correspondence from dictation and handwritten notes.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes, and handled all outgoing correspondence.
September 2005 to April 2008
Samuels Construction New Cityland, CA
Maintained the front desk and reception area in a neat and organized fashion.
Supplied key cards and building access to employees and visitors.
Posted open positions on company and social media websites.
Received and distributed faxes and mail in a timely manner.
Supported executives and handled extra projects as needed.
Periodically sat in on meetings to transcribe notes.
University of California ,
Coursework in Business Writing, Mathematics, and Computer Science
International Association of Administrative Professionals, Member, 2009-Present