ResponsibilitiesA receptionist greets visitors and answers the phone. There are usually other duties, but they vary according to the type of firm or organization involved. They can include common office duties such as making appointments, answering questions, organizational activities, and typing. Your receptionist resume should stress any office skills or experience you have. However, your personality also matters, since your interpersonal skills can take you just as far as your clerical duties. Many receptionists work regular business hours Monday through Friday, but some hospitality positions’like a hotel receptionist’may involve weekends and late-night hours.
QualificationsThe simplest receptionist jobs may require no more than a high school diploma, but generally some business school experience is required. Training in record keeping, common office machinery, and basic business computer software are essential. Ideally, you have some customer service experience in your background as well. If so, stress this experience on your receptionist resume to show that you have interpersonal skills. You generally receive on-the-job training for job-specific responsibilities, but having prior customer service experience shows you will pick these lessons up quickly.
CompensationBecause the amount of work required and the degree of importance of the position can vary widely, the pay range is also variable. However, few positions would pay less than 600 dollars per week to start. If the job comes with greater responsibilities, and once you have more experience, then the pay can go much higher. Since virtually every business or organization needs at least one receptionist, the job opportunities are plentiful. The key is to have a receptionist resume that reflects the combination of professional office skills and personal interaction ability that employers are looking for. The job interview can be crucial. But, once you get your foot in the door and prove your worth, you can become very upwardly mobile.
Madison Garcia1 Main Street New Cityland, CA 91010 Cell: (555) 322-7337 E-Mail: firstname.lastname@example.orgSummaryEnergetic, results-oriented Receptionist eager to bring strong administrative skills to a growing company in need of top-level support. Excellent organization, communication, and relationship-building skills. Articulate and friendly with a professional demeanor.HighlightsMulti-line phone system expert Document management Administrative support Strong interpersonal skills Detail-orientedSecurity processes Mail and package delivery Vendor coordination Data entry Microsoft Office SuiteExperienceMay 2008 to November 2014 New Cityland Sentinel New Cityland, CA ReceptionistManaged receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Handled all media and public relations inquiries. Served as central point of contact for all outside vendors needing to gain access to the building. Wrote reports and correspondence from dictation and handwritten notes. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes, and handled all outgoing correspondence.September 2005 to April 2008 Samuels Construction New Cityland, CA ReceptionistMaintained the front desk and reception area in a neat and organized fashion. Supplied key cards and building access to employees and visitors. Posted open positions on company and social media websites. Received and distributed faxes and mail in a timely manner. Supported executives and handled extra projects as needed. Periodically sat in on meetings to transcribe notes.EducationUniversity of California ,Coursework in Business Writing, Mathematics, and Computer ScienceAffiliationsInternational Association of Administrative Professionals, Member, 2009-Present