Customer Service Sales Associate Resume Sample


If you’re looking for a new job, it’s important to know that having a well-written resume will help you land the sales associate position you’re looking for. Think of a resume as a way to get your foot in the door. Make sure you highlight your strongest skills and most outstanding professional achievements.

Take note: A sales associate resume needs to emphasize your customer service skills as well as your salesmanship. Make sure you identify certain abilities, such as time management, meeting sales goals, assessing client needs, helping the customer achieve those needs through salesmanship, and getting referrals. Showing that you know what is expected in the job by highlighting your own skills lets the employer know you’re the best candidate for the position.

Look at our sales associate resume templates to help you design your own resume.

Sales Associate Resume Sample

Sales Associate Resume Questions

1. How should you structure your sales associate resume?

There are many ways to organize the information in your resume, but there is one format that is standard. Many hiring managers and employers go so far as to reject a resume simply because it does not use the correct format. You can see the standard format in action on our sales associate resume sample.

Your document should begin with a short but strong summary statement. Following that, guide the reader along with a list of your skills and abilities. The third section is for work experience. It is best to make this the longest section of your resume. Conclude with your education information, which should be the shortest section.

2. How do you make a sales associate resume for a first job?

Creating the resume for your first job is especially difficult because you cannot describe your previous positions like most resumes do. You need to find a way to compensate, shifting the focus from the experience section to your other qualifications.

We recommend instead focusing on your skills and educational experience. Describe what relevant school projects have prepared you for the job or how you developed your skills and abilities. Using our step-by-step resume builder is another great way to make sure your entry-level resume is as strong as possible.

3. How do you describe achievements on your sales associate resume?

Because there is not a section dedicated to achievements in the standard format, you may wonder how you should include this information. There are two basic strategies. You can either include your achievements in your experience section, or you can create a new section at the end of your resume. Each is viable, although the first is much more common.

The benefit of putting this information in the experience section is that it strengthens and expands the most important section of the document. Alternatively, if you have too many achievements to fit into an existing section, giving them their own dedicated space is appealing organizationally.

4. What format should your sales associate resume be in?

The file format of your resume is not a critical detail. You should instead focus on the content of the document, which our sales associate resume sample can help you with. As long as you use one of the three standard file formats, you should be fine. These are PDF, .txt, and Microsoft Word document. Some employers will request applicants to use one of these in particular in the job posting.

5. Should you include references on a sales associate resume?

We do not recommend including references in nearly all cases. Even stating that references are available if needed simply wastes space on the page. Use this room instead to further establish your qualifications. You can see examples of optimizing space effectively on the sales associate resume sample. Only include references if the hiring manager requests them in the job description.

If you feel confident about writing your Sales Associate resume, then see our Sales Associate cover letter samples to get insider tips.

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Resume Text

Logan Carter

1 Main Street
New Cityland, CA 91010
Cell: (555) 322-7337


Focused Sales Associate driven to develop and implement fresh sales and marketing strategies to improve sales and business bottom line. Strong background in menswear sales. Creative, customer-driven professional with solid track record of success.


Market research
Keen eye for fashion
Sales expert

Customer consultations
Energetic self-starter
Innovative and creative
Excellent listener


September 2011 to Current
JK Polk Menswear New Cityland, CA
Sales Associate

Consult with diverse customers on menswear options for business, leisure, and casual use.
Describe merchandise cut, quality, and workmanship.
Complete commission-based purchases and follow up after the sale to ensure satisfaction.
Develop and maintain proper high traffic displays, resulting in increased sales.
Aid buyer in assortment and category planning.
Met and exceeded quarterly sales quotas for 9 straight quarters by 10-25%.

March 2009 to August 2011
Suit Warehouse New Cityland, CA
Sales Associate

Sold mid-range menswear to business clientèle.
Helped customers select appropriate fit and style for their needs.
Suggested accessories including belts, shoes, and cuff links to increase sales.
Assisted management with promotional ideas, display suggestions, and buying recommendations which were adopted by store and resulted in improved sales.

May 2008 to February 2009
Suit Warehouse New Cityland, CA

Processed customer payments by cash, check, and credit card.
Ensured optimal customer service by inquiring about experience and suggesting additional merchandise options.
Achieved Employee of the Month Award three times due to stand-out comments from customers and repeated upsells on customer purchases.


2015 University of California New Cityland, CA
Bachelor of Arts Art History

Minor in Fashion Design