Automotive Assistant Manager Resume Examples for 2024

Elizabeth Muenzen
By Elizabeth Muenzen, Career Advice Expert
Last Updated: January 05, 2024
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Automotive assistant managers are responsible for assisting the manager in daily operations of an automotive repair shop or dealership’s service department.

To land a job as an automotive assistant manager, you’ll need a standout resume that showcases your exceptional inventory management, customer service and quality control skills. 

Check out our automotive assistant manager resume examples and professional writing tips to craft a resume that lands interviews. 

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Automotive assistant manager resume example (text version)

Marc Conaway

Newark, NJ 07006
(555) 555-5555
example@example.com

Professional Summary

Dynamic and customer-focused automotive assistant manager with expertise in delivering exceptional service and driving sales performance. Proven ability to lead cross-functional teams, optimize dealership operations and cultivate lasting customer relationships. Adept at implementing innovative solutions to meet business goals.

Skills

  • Automotive industry knowledge
  • Sales and marketing
  • Customer service
  • Process optimization
  • Inventory management
  • Strategic planning
  • Safety and compliance
  • Problem-solving

Work History

November 2021 – Current
Automotive Group Inc. – Newark, NJ
Automotive Assistant Manager

  • Lead a team of 20 sales and service professionals, achieving a 15% increase in team productivity.
  • Implement customer satisfaction initiatives, resulting in a 20% improvement in positive customer feedback.
  • Exceed monthly and quarterly sales targets consistently, contributing to an annual revenue increase of $800,000.

September 2018 – October 2021
NJ Liberty Motors – Newark, NJ
Automotive Customer Relations Assistant

  • Addressed customer inquiries, concerns and complaints promptly and effectively.
  • Increased customer retention by 25% through personalized follow-up communication and relationship-building initiatives.
  • Collaborated with the sales team to achieve a 20% increase in upsell and cross-sell success rates, contributing to revenue growth.

June 2015 – August 2018
Exclusive Auto Group Inc. – Newark, NJ
Automotive Sales Assistant

  • Implemented data-driven sales strategies, leading to a 10% increase in average deal size and a 25% improvement in conversion rates.
  • Grew key account revenue by 30%, contributing to a 20% increase in the client portfolio’s revenue.
  • Implemented inventory management strategies, reducing excess stock levels by 15% and improving turnover rates.

Education

  • June 2015
    Rutgers, The State University of New Jersey New Brunswick, NJ
    BBA Business Administration
  • Minor in Marketing

Certifications

Automotive Service Excellence (ASE) Certification – (2023)
Sales Management Certification – (2023)

5 essentials of a standout automotive assistant manager resume

  1. Contact details

    Include your contact information at the top of your resume. Add your full name, city, state, ZIP code, phone number and professional email address. Add your LinkedIn profile and professional website, if applicable. Check out our resume-writing guide for further advice on creating this section.

  2. Personal statement

    Your personal statement (also known as a professional summary) is where you introduce yourself and highlight your top qualifications in three to five sentences.

    An automotive assistant manager professional summary should showcase your ability to deliver exceptional service and exceed customer expectations. Include one or two notable professional accomplishments and touch on how long you’ve been in the industry. 

    For reference, check out this example automotive assistant manager professional summary: 

    Highly motivated and results-driven automotive assistant manager with over five years of experience in the automotive industry. Demonstrated success in managing day-to-day operations, including customer service, team management and financial management. Skilled in identifying and resolving complex technical issues, improving efficiency and ensuring compliance with safety and environmental regulations.” 

    If you’re just starting your career, we recommend using a resume objective instead of a professional summary. Your resume objective should focus on career goals and transferable skills. For additional guidance, take a look at our guide on writing a resume with no experience.

  3. Skills

    The skills section of your resume is where you’ll let hiring managers know what you bring to the table. An excellent automotive assistant manager resume will feature a mixture of hard skills and soft skills

    Automotive assistant managers require a diverse set of skills, including excellent communication and leadership abilities, in-depth knowledge of automotive systems and technologies, proficiency in financial management and budgeting, and the ability to efficiently manage resources and solve complex problems.

    They also need excellent communication and interpersonal skills to effectively sell products and services and technical skills that involve engine mechanics, electrical and electronic systems, brakes and suspension systems.

  4. Work history

    To compose the work history section of your resume for an automotive assistant manager position, start with your present or most recent job and follow a chronological order in reverse. Ensure to mention the job title, employer’s name, location and the duration of your employment.

    Use bullet points to showcase your accomplishments and quantifiable achievements in each role. Focus on sales numbers, employee retention and other key performance indicators that demonstrate your success as an automotive assistant manager.

    Use specific numbers and data to quantify your achievements. For example, “Improved customer satisfaction ratings by 15% within six months by implementing a new customer service training program, resulting in a significant increase in repeat business and positive online reviews.”

    Check out how to write work experience on a resume for additional tips from career experts. 

  5. Education

    List your educational background in bullet points, starting with the most recent and working backward. Include the name of the schools and the year of graduation. If you did not attend college, provide information about your high school and any relevant classes you have taken since graduating.

    To become an automotive assistant manager, a high school diploma or equivalent is typically required. However, many employers prefer candidates who have additional education and training in the automotive industry or in business management.

    An associate or bachelor’s degree in automotive technology, business administration, management or a related field can be beneficial. These programs can provide you with the knowledge and skills needed to manage a team, oversee operations and handle administrative tasks.

    In addition to formal education, relevant experience in the automotive industry is also important for an automotive assistant manager. This may include experience working as a service technician, parts specialist or in a related role. 

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Do’s and don’ts for your automotive assistant manager resume

  • Use measurable achievements to describe your experience. For example, “Increased monthly revenue by 20% through implementing a sales training program for service advisors and technicians.”
  • Use action verbs — such as trained or reported — to make an impact on your automotive assistant manager resume.
  • Tailor your resume to the automotive assistant manager job description. 
  • Use keywords from the job description throughout your automotive assistant manager resume. For example, “resource allocation” or “performance management.”
  • Format your automotive assistant manager resume with clear sections and appropriate fonts so that it’s easy to read by ATS software and human eyes.
  • Don’t lie about your automotive assistant manager experience and skills. 
  • Don’t make vague claims about your skills. Instead, provide specific examples of relevant experience with leadership and customer service. 
  • Don’t include irrelevant personal information such as your ethnicity and age.
  • Don’t include irrelevant skills and work experience. Focus on your expert inventory management and administrative skills instead.   
  • Don’t forget to proofread. A resume with errors is unprofessional.

Top 4 tips for interviews for an automotive assistant manager job

  1. Research the organization.

    It’s important to research the automotive company and the position you’re applying for in order to demonstrate your knowledge and expertise during the interview.

    We recommend researching the following areas before your interview: 

    • The company: Research the company you’re applying to, including its history, mission, values and culture. 
    • The industry: Familiarize yourself with the automotive industry, including recent developments, trends and challenges. 
    • The job responsibilities: Understand the specific responsibilities of an automotive assistant manager at this company, including managing technicians and support staff, ensuring customer satisfaction, managing inventory and maintaining a safe work environment.
    • Industry regulations and safety standards: Research the regulations and safety standards that apply to the automotive industry, including OSHA regulations, EPA standards, and state and local regulations.
  2. Practice your answers.

    It’s important to prepare for your job interview by practicing commonly asked questions. Here are some commonly asked behavioral interview questions to prepare for:  

    Make sure that you prepare for job-specific questions in addition to behavioral questions. Here are a few automotive assistant manager questions to prepare for:

    • What experience do you have in the automotive industry, and how has it prepared you for this role?
    • How do you approach safety and compliance regulations in the workplace?
    • Can you describe your experience with inventory management and ordering parts and supplies?
    • Can you describe your experience with sales and marketing efforts?
    • Can you describe your experience with administrative tasks, such as managing budgets and preparing reports?
  3. Prepare questions to ask during the interview.

    Turn your interview into a conversation by asking the hiring manager questions about the organization, culture and expectations. 

    It’s likely that they’ll open the floor for you at the end of the interview, so write a list of questions to ask, including:

    • Can you describe the training and development opportunities available for employees in this role?
    • What are the key performance indicators used to evaluate success in this role?
    • How does the company approach customer service and satisfaction?
    • How does the company approach safety and compliance regulations?
    • Can you describe the culture and values of the company?
  4. Gather references.

    Gather professional references to have on hand in case the hiring manager asks for them during your interview. Make a list of two former colleagues and a former manager willing to speak highly about your abilities and performance as an automotive assistant manager.

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