Inside Sales Representative Resume Guide + Tips + Example

Dayle Kavonic
By Dayle Kavonic, Career Advice Expert
Last Updated: October 26, 2022
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A resume is a lot like a sales pitch, only instead of promoting a product or service, it sells your skills and value as an employee. So if you want to convince hiring managers to buy your pitch and offer you the job, you’ll need to perfect this critical document. Not sure where to start? We’re here to help. Use our guide to create a compelling inside sales representative resume and win prospective employers over with your outstanding interpersonal skills and cold-calling expertise.

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Inside sales representative resume sample (text version)

JEREMIAH DONELLEY

Sacramento, CA 94207
555-555-5555
example@example.com

Professional Summary

Results-driven inside sales representative with five years of experience maximizing revenue opportunities in B2B sales. Strong cold calling and relationship-building skills with proven expertise in proactively addressing objections and resolving issues. Strong desire to focus on client retention and achieving goals.

Work History

December 2016 – Current
Anixter – Sacramento, CA
Inside Sales Representative

  • Set up over 10 new customer accounts each week, establish customer credit and set up payment methods.
  • Manage and record all leads from outbound telephone marketing.
  • Answer an average of 15 incoming customer calls daily to answer product questions and close sales.

February 2015 – November 2016
Entercom Communications – Sacramento, CA
Sales Representative

  • Adapted sales techniques to specific clients and promoted products based on individualized client needs.
  • Conducted daily on-site product demonstrations to highlight features, answer questions from an average of 30 customers and redirect concerns toward positive aspects.
  • Created effective organizational systems for reports, agendas, contracts and sales records.

July 2013 – January 2015
Mimi’s Café – Sacramento, CA
Waiter

  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales averaging $2,000.
  • Upsold specialty items to increase overall sales and exceed targets.

Skills

  • Sales
  • Account management
  • Strong communication
  • Customer Relationship Management (CRM) software
  • Salesforce
  • Superior organizational skills
  • Expertise in cold calling
  • Self-motivated

Education

May 2014
Sacramento City College Sacramento, CA
Associate of Arts Business Communications

Certifications

Certified Inside Sales Professional (CISP) – (Updated 2023)

5 essentials of a top inside sales representative resume

  1. Contact details

    Add your contact information to the top of your resume so hiring managers can contact you for an interview. As our sample inside sales representative resume shows, your contact information must include your full name, your city, state and ZIP code, phone number and professional email address. If you have a LinkedIn profile, add a link to this last.

  2. Personal statement

    A personal statement, also known as a professional summary, is a concise, three-to-five-sentence statement that tells the hiring manager who you are and what you can offer. An inside sales representative resume summary must include job-relevant skills and one or two notable work accomplishments. It should also touch on how many years of experience you have in the field of sales. If you are applying for your first job or changing careers, use an inside sales representative resume objective instead.

  3. Skills

    Create a separate skills section in your resume for an inside sales representative job so that hiring managers can see if your skill set matches their needs. Use a bulleted list to highlight your job-relevant skills. It’s best to include both hard and soft skills, such as account management and relationship building.

  4. Work history

    Whether this is your first job or you’ve been at it for decades, your resume must include a section to display your job history. In reverse-chronological order, show your current and previous employers and provide company names, locations and the dates you worked for them. Include three bullet points of measurable achievements for every job you list. If you don’t have much inside sales representative experience to list on your resume, you can highlight relevant volunteer work, internships, community service and personal projects.

  5. Education

    An inside sales representative resume must include an education section, whether or not you have a degree. In reverse-chronological order, display the names of any educational institutions you’ve attended and the years you graduated using bullet points. If you did not attend college, list your high school information and any courses you’ve taken since finishing.

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Do’s and don’ts for building an inside sales representative resume

  • Use measurable achievements to describe your abilities and experience as an inside sales representative.
  • Use action words to add impact to your inside sales representative resume.
  • Tailor your resume to your target inside sales representative job.
  • Use keywords from the job description throughout your resume for an inside sales representative role.
  • Format your inside sales representative resume so that it is easy to read by ATS software and human eyes.
  • Lie about your inside sales representative experience and skills.
  • Boast that you’re the “most successful inside sales representative around.”
  • Include irrelevant personal information, such as your ethnicity and age.
  • Add skills and experience that aren’t relevant to an inside sales representative role.
  • Forget to proofread. An inside sales representative resume with errors is unprofessional.

Top 4 tips for acing an inside sales representative interview

  1. Research the company.

    It’s vital to take the time to learn about the company’s history, goals, values and people before the interview. Doing so conveys interest, passion and commitment — traits that can set you above the competition.

  2. Practice.

    Practice does make perfect. To prepare for your interview, start by reviewing the most common interview questions, such as: 

    Write down two or three possible answers for each question, then practice answering them with a friend or family member.

  3. Ask questions.

    Always have at least three questions ready for each person you speak with during the interview process. Doing so shows that you’re genuinely interested in the role and have been paying close attention.

    Some questions you might ask for an inside sales representative job are: 

    • Can you describe the typical sales cycle or process followed by the sales department here?
    • What kind of support is available to inside sales representatives during customer negotiations or complex sales situations?
    • How does the company foster a motivating sales culture for sales representatives?
    • Can you provide insight into the typical career path for an inside sales representative in this company?
  4. Prepare references.

    Have professional references ready before you enter your interview — you never know if the hiring manager might want to contact them immediately. Ask a former manager and two former colleagues who can speak about your performance as a sales representative and who you know will give you an excellent review. 

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