Have you completed an outstanding resume and cover letter? You have probably already sent a few versions out to your potential employers. If this is the case, you need to start getting ready for the interview process. This question and answer process can be stressful if you are not prepared. It is a vital part of landing a job. You have to make a good impression and showcase important skills.
There are a lot of ways you can go about getting ready for this big, important meeting. You can go over general tips about common interview questions or gather more information about properly using your nonverbal cues. It is a good idea to prepare in this way, but you can do even better. You can go over specific transaction coordinator interview tips. These tips will give you an insight in what you should do to land a job in customer service. Use the following compelling tips to your advantage.
Transaction Coordinator Interview Tips
Emphasize Communication Abilities: Transaction coordinators have to be able to communicate with a myriad of audiences on a fairly complex subject. This communication may come in the form of being a mediator between agents, clients, appraisers, inspectors, brokers and escrow. You will likely have to prepare reports. No matter how you look at it, strong communication abilities are key to successfully being a transaction coordinator. You can show off these skills by telling stories of reports you have written. You should also go over past deals you have helped coordinate. Even if you do not have transaction coordinator experience, if you can prove you can communicate well, you may be a step ahead of the competition.
Showcase Your Attention to Detail: Because you have to coordinate so much in this type of customer service position, you have to have an attention for detail. You need to be able to keep the documents in order and accounted for. You need to coordinate closing activities and monitor the progress of different transactions. Without an eye for detail, important documents, reports and steps may be skipped right over during the process. Tell stories about how your attention to detail has come into play in the past. Because this is such an important skill, the hiring manager may bring it up on his or her own. If not, you should try to work it into an answer.
Highlight Technical Knowledge: Many transaction coordinator interview tips will highlight the importance of your technical knowledge. As a customer service representative for a real estate agent, you may be expected to have specific knowledge about escrow and real estate policies in the state you work in. You need this knowledge to make sure all of the transactions comply with the right policies. Show off your knowledge by expounding on your education. If you have a related bachelor’s degree, license or certification, make it clear to the interviewer. Some companies see it as an advantage if the transaction coordinator is also a certified notary. Feel free to boast about your knowledge, but try not to brag too much.
Expose Your Background: Your professional history can be an important part of the next job you get. This does not mean you are necessarily at a disadvantage if you do not have previous experience as a transaction coordinator. It can be helpful to have clerical, administrative, financial or customer service related experience. Let the hiring manager know where you have been professionally and how it is an advantage for the job at hand.
Consider the Outlook: Where can this type of career take you? Does the company you are meeting with provide a positive outlook? You should always consider the next step in your career to ensure you are making smart professional moves. So what is the outlook of a transaction coordinator? According to the Bureau of Labor Statistics, this type of occupation is expected to grow at an average rate over the next decade. This means there will be new opportunities in the future. Transaction coordinators will likely be needed for their ability to mediate the buying and selling of real estate.
Have you been struggling to ace the customer service interview? Use the aforementioned transaction coordinator interview tips to make the process a little less stressful. Taking the right steps in your preparation can lead to a successful interview.