Energetic Department Store Sales Associate who has developed several successful methods for upselling. Adept at establishing a positive rapport with customers, presenting products and using store products to fill a customer need. Specializes in cosmetics and foot wear.
Very knowledgeable on a broad line of department store products
Constantly taking classes and going to seminars to improve sales technique
Displays a professional attitude at all times
Dedicated to providing only the best customer service
Always looking for ways to develop repeat customers
Willing to work weekends and holidays
April 2011 to February 2015 Gull Department Store – New Parkland, CA Department Store Sales Associate
Given free reign to develop any sales floor display that would be effective at increasing revenue.
Was successful at creating a repeat customer base that would help to increase revenue during promotions.
Exceeded annual sales quota for one year to the point where management felt compelled to offer a bonus.
September 2005 to April 2011 Foreground Stores – New Parkland, CA Department Store Sales Associate
Worked closely with marketing group to set up manufacturer marketing displays.
Assisted in handling customer service issues with unhappy customers.
Developed an impressive track record that included missing out on monthly sales quotas only five percent of the time.
June 1996 to September 2005 Big Ups Department Store – New Parkland, CA Department Store Sales Associate
Doubled as a customer greeter and sales associate for the cosmetics desk.
Received the highest customer satisfaction ratings in the store for three consecutive months.
1996 Carolina High School, New Parkland, CA High School Diploma