1 Main Street
New Cityland, CA 91010
Cell: (555) 322-7337
Accomplished Spa Sales Associate who excels in fast-paced, deadline-driven environments. Broad knowledge of spa products and services with exceptional people skills. Proficient in increasing product sales and skillfully scheduling therapy services.
Knowledgeable of current trends
In-depth product understanding
Familiar with spa services
Neat and professional appearance
MS Office proficient
Strong clerical abilities
Dedicated team player
January 2009 to Current
Fenton Spa New Cityland, CA
Proficiently sell and upsell spa products and services to high-end clientèle.
Offer hospitality to each guest and respond promptly to all request.
Develop and maintain productive relationships with all spa staff.
Research high-profile clients and ensure all needs are met.
Establish strong relationships with clients to ensure satisfaction and repeat business.
Clean and restock therapy rooms, reception areas, and storage.
Assist with administrative and clerical tasks to maintain records.
August 2007 to December 2008
Spa Bella New Cityland, CA
Maintained comprehensive knowledge of spa services and products.
Oversaw scheduling of appointments with all therapist.
Performed light clerical and computer duties such as records updates.
Answered telephone calls, took messages, and routed callers appropriately.
Gave each guest complete attention and first-rate service.
Received high marks from clients, colleagues, and management for exceptional service and sales abilities as well as strong team spirit.
February 2005 to July 2007
Joss and Company New Cityland, CA
Greeted guests promptly to establish service standards.
Accompanied clients to treatment rooms and introduced therapist.
Provided refreshments, linens, robes, and slippers.
Responded to in-person and telephone inquiries.
Sold products and guest services packages.
Consistently met sales and service goals.