Resume Templates: Secretary


Are you ready to land the job of your dreams? It’s time to start working on your resume. One of the most important tools you have in your marketing toolbox is your resume. This showcases your talents, highlights your experiences, and lets potential employers know exactly what you’re capable of. Your resume will directly impact your potential employer’s first impression of you, so make sure you present something memorable.

Note that when you create a secretary resume, you need to have an emphasis on your communication skills. Are you great with emails? Are you fantastic at answering phones? Do you have a calm demeanor that puts people at ease? Showcase this on your resume. Focusing on your ability to talk with people will let potential employers know you’re comfortable in a variety of situations.

Get started crafting your resume today! For more ideas, check out our sample secretary resume templates.

Resume Templates: Secretary

Secretary Resume Questions

1. How do you highlight soft skills on a secretary resume?

You know to include hard skills pertaining to the job at hand, but did you know that listing a few key soft skills can help set you apart as the best candidate for an open position? Take a look at our secretary resume sample. The jobseeker does not neglect to list important technical skills, but she also mentions skills in attention to detail and organization. She states that she has a strong work ethic and attendance rate and a pleasant demeanor and phone voice.

If you have similar skills, mention them. You can catalog these personality traits and skills at the bottom of your qualifications section. Include them in your summary statement and work experience descriptions as well.

2. How can you highlight team experience on a secretary resume?

Hiring managers want to know you have the ability to work independently as a secretary, but they often place just as much emphasis on the ability to work well with others. Include in your resume teamwork skills and examples of how you collaborated with coworkers in previous employment. Do not simply list “teamwork” in your qualifications section; rather, follow the example of the jobseeker in our sample by including a phrase such as, “emphasis on communication with coworkers.”

3. How do you describe achievements on your secretary resume?

Notice how our secretary resume sample includes the description, “Improved office efficiency by 15% over the course of six months,” in the work experience section. This is an exceptional example of how to describe your achievements.

While you can create a separate “Accomplishments” section, using your experience section to illuminate achievements makes this part of your document more memorable. Additionally, numbers, percentages, and other metrics are powerful tools to employ. They make your accomplishments stand out.

4. How do you make a secretary resume with no experience?

If you have no official experience, you can still construct an impressive resume. Draw on the experience you have in other areas, such as schooling or athletics. Use your summary or objective statement to clearly state your aspirations to secure a position as a secretary to gain valuable industry knowledge and help businesses operate and succeed. Emphasize any skills you possess related to the job at hand, such as communication, fast typing speed, or an in-depth understanding of computer programs.

5. How should you present software knowledge on a secretary resume?

In a secretary position, you may need to navigate administrative or financial software on a day-to-day basis. If you have experience in business systems and technologies, list your expertise in your core qualifications section. You may also want to mention your software skills in other sections if you know that the job for which you are applying requires such skills.

Are you having a difficult time figuring out where and how to list your software knowledge and other qualifications in your resume? Use our secretary resume sample as a guide. For even more help, allow our resume builder to take you through the step-by-step process until you have the perfect resume.

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Resume Text

Janet Edmunds 100 Broadway Lane

New Parkland, CA, 91010

Cell: (555) 987-1234



Professional Secretary with a varied background. Knowledgeable in office management procedures, proficient understanding of popular computer software and other office equipment. Excellent customer service, with strong attention to detail and organization.


  • Well
    • organized and efficient
  • Knowledgeable about office procedures
  • Types 85 WPM
  • Pleasant phone voice
  • Strong math skills
  • Pleasant and friendly demeanor
  • Excellent communication skills, both oral and written
  • Strong customer service ethic
  • Good work ethic, always on time with high attendance rate
  • Emphasis on communication with co
    • workers, customers and supervisors


Work Experience

September 2011 to February 2015 ABC Industries – New Parkland, CA Secretary
  • Greeted customers and answered phones.
  • Improved office efficiency by 15% over the course of six months.
  • Wrote correspondence to customers and vendors, as well as scheduled appointments.
  • Performed various office tasks as needed and assigned. December 2009 to September 2011 Standard Products, Inc.- New Parkland, CA Secretary
  • Greeted office visitors and answered phones.
  • Maintained approximately 200 customer files.
  • Wrote various correspondence to clients, vendors and other businesses.
  • Made copies, answered phones and performed other office duties as assigned.



    2009 New Parkland School of Business, New Parkland, CA Associate of Science, Business Management

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