Outside Sales Representative Resume: Examples and Tips
Outside sales representatives reach out to customers through in-person interactions to generate sales. They meet with prospective clients as well as existing clients to present sales proposals, negotiate deals and maintain fruitful customer relationships. This role typically requires a bachelor’s degree in marketing or a related field, and a track record of outside sales experience.
To get ahead in this career, take the first step with a polished resume, using these tips and resume templates.
Featured Resume Example: Outside Sales Representative
Name: SAVANNAH QUINN
Address: City, State, Zip Code
Outside Sales Representative adept at leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels.
SUMMARY OF SKILLS
- Skilled relationship-builder, communicator and multi-tasker.
- Well-coordinated with forward-thinking approaches to bringing in new customers.
- Positive, high-energy and entrepreneurial spirit.
- Lead prospecting
- Sales proposal creation
- Solutions-based sales
- Basic math functions
- B2B sales prowess
- Strong communication
- Account management
- Visited up to 10 businesses per week and showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Prospected 15-20 potential customers per week through online search and maintained a solid 60% conversion rate.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Set up video appointments with potential and current customers to promote new products and services.
- Adapted sales techniques to specific clients and promoted products based on individualized client needs.
- Exceeded established sales goals and increased client retention by 80%.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Top 4 Characteristics of a Best-in-Class Outside Sales Representative Resume
- Summary Start your resume with a brief overview of your skills and key responsibilities, and how you’ve used your abilities to make a positive impact. Use numbers to showcase your achievements. For instance, instead of writing “trained team to increase sales,” try “mentored five sales representatives to boost department sales by 5%.” Look to emphasize strengths which are in line with the job profile (e.g., sales CRM experience), while keeping your information factual and accurate.
- Skills An outside sales representative needs strong communication skills and the ability to build rapport with people from all walks of life. Other vital skills include negotiation, customer relationship management and excellent product knowledge. Scan the job description to get a feel of what recruiters are looking for, and use that knowledge in assembling relevant skills in your resume.
- Work history Buff up your work experience section with accomplishments at work that display your best attributes, using positive language and action verbs. This is your opportunity to show how you can improve a company. Be sure to quantify your achievements, e.g., “improved customer base by 20%.” Make sure to mention any awards or recognitions you’ve received at work within this section.
- Education Outside sales representative positions usually require at least a high school diploma or GED. List your highest educational qualification, along with any vocational courses or training you’ve had in business communication, marketing or other related fields.
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Find the Right Template for your Resume
Worried your resume-building skills aren’t up to scratch? Behold these three templates that can do the job for you.
This creative, well-defined layout is easy for recruiter’s to skim. The job seeker’s name is prominently displayed against a bold banner, while information is neatly organized in two columns.
This traditional design is partnered with a touch of color to create an engaging look. This easy-to-read template is an excellent pick for professionals with all ranges of work experience.
This classic design presents your academic and work history in a minimalistic design. If you use this layout, focus on your summary statement, as it gets extra prominence.
Do’s and Don’ts for Your Resume
- Do use action words Action words such as maintained, devised, or trained present you as a person who is at the center of your accomplishments. On the other hand, using phrases like “was responsible for” diminishes the role you played. When highlighting your achievements, stick to action verbs. For example, instead of writing “Was given the job of training new employees” you should write “Trained new employees.”
- Do add keywords Before you draft your resume, go through the job description thoroughly so you can take note of the skills the employer is looking for. Then add skills that match your own strengths to your resume, especially in your summary, skills and work history sections. Show through your experience and training how you’ve gained or applied these attributes (while being totally truthful, of course).
- Do select the right resume format Selecting a format that best presents your strengths is crucial. If you have a rich work history, a chronological format allows you to present a detailed career progression and how you’ve advanced. If you’re an entry-level professional, opt for a functional format, as it focuses on your skills rather than your work experience. A combination resume takes elements from both of the above formats, making it great for a mid-level employee who wants to to highlight both work experience and skills.
- Don’t use negative phrases Try to use positive language in your resume. For example, instead of writing “solved communication problems within the department,” write ”Created and successfully implemented strategies to boost communication.” Putting a positive spin on this activity emphasizes your ability to take charge, while using the negative phrasing opens the door to the possibility that you may have been responsible for the negative situation in the first place.
- Don’t use clichés When recruiters review resumes, they’re looking for someone who can stand out from the crowd. Clichés like “team player” or “hard worker” won’t move the needle, and could put off the reader, especially if these qualities aren’t mentioned in the job description. Instead, try to use terms specific to your field or industry jargon. For example, if you’re in sales, mention your understanding of HubSpot and Freshsales software, rather than just stating “Proficient in sales software.”
- Don’t overdo keywords Keywords are a great tool to help you pass applicant tracking systems (ATS) that scan your resume for the right content. However, don’t try overstuffing keywords or directly copying text from the job description into your resume. Your resume should reflect who you are, and feature your voice. Instead of overloading on keywords, present accomplishments and skills that prove you embody them.