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Henry Hall 100 Broadway Lane New Parkland, CA, 91010 Cell: (555) 987-1234 henryhall@example.com
Summary
Experienced Slot Technician who can work on the newer slot technology as well as the older, analog machines. Adept at doing repairs in crowded situations, explaining machine issues to floor managers and making sure that every machine meets gaming industry standards. Specializes in all denomination slot machines.Highlights
- Strong reputation for being able to restore and repair older machines
- Very strong computer skills
- Comprehensive understanding of the gaming laws as they pertain to slot machines
- Extensive experience in successful slot machine floor layouts
- Very strong customer service skills
- Willing to travel and work as many hours as needed
Work Experience
September 2012 to February 2015 Gally’s Casino – New Parkland, CA Slot Technician- Attained the level of slot technician floor supervisor in charge of all machine maintenance and repairs.
- Maintained a repair log that had to be submitted to management and the state gaming commission.
- Scheduled regular cleaning and maintenance programs for all machines on the floor.
- Often called in on a moment’s notice to take care of older machines that experienced unique problems.
- Would sometimes walk the floor offering customer service information on the machines to clients.
- Worked closely with management to create slot machine maintenance policies that satisfied the gaming commission.
- Followed a regular slot machine maintenance schedule set up by management.
- Reported any repair issues to management to satisfy gaming commission requirements.