Billing Collections Team Leader Resume Guide + Tips + Example

Kellie Hanna, CPRW
By Kellie Hanna, CPRW, Career Advice Expert
Last Updated: August 22, 2023

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Want a job as a billing collections team leader? Then you need a great billing collections team leader resume. Not sure what that looks like? Don’t worry! We’re here to help you create one. Our guide to crafting a perfect resume for a billing collections team leader resume will help you make the most of your in-depth technical knowledge and planning abilities, so you stand out from the competition.

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Billing collections team leader resume example (text version)

Stan Mitchell

Salt Lake City, UT 84065
555 555 555
(555) 555-5555

Professional Summary

Result-oriented team leader with expertise in invoicing, document control and financial reporting. Effective at managing diverse team members to accomplish business goals. Detail-oriented and strength, with strength in both project and time management.


  • Billing oversight
  • Accurate financial modeling
  • Document control
  • Invoice tracking
  • Vendor coordination
  • Persuasive communication skills
  • Team leadership
  • Employee scheduling
  • Mathematical aptitude
  • Excellent multitasker

Work History

May 2011 – Current
Robert Half – Salt Lake City, UT
Team Leader

  • Oversee and motivate a team of four accounts payable associates.
    Process, as a team, 250-500 invoices per month for a large-scale restaurant group.
  • Conduct month-end balance sheet reviews and reconcile variances.
    Coordinate approval of all vendor payments
  • Improve vendor invoicing coordination by implementing scanning procedures.
  • Develop tracking reports to assess metrics such as outstanding balances and payment times.

September 2008 – May 2011
Aston Carter – Salt Lake City, UT
Billing Clerk

  • Drafted correspondence and prepared payments for review.
  • Checked up to 200 invoices against contracts to ensure accuracy.
  • Reconciled accounts and tracked balances.
  • Opened and assigned 25 new vendor accounts.
  • Corrected account payable issues raised by vendors.
  • Researched and resolved all invoice problems, increasing client satisfaction by 35%.

June 2005 – August 2008
Jobot – Salt Lake City, UT
Office Assistant

  • Managed regional headquarters reception area.
  • Answered telephone inquiries and directed calls.
  • Prepared correspondence and packages for a team of 50.
  • Sorted and routed incoming mail,
  • Maintained premises security through accurate logs and visitor checks, improving security by 35%.


June 2017
The University of Utah Salt Lake City, UT
Bachelor of Science Accounting

5 essentials of a top billing collections team leader resume

  1. Contact details

    Add your contact information to the top of your resume so that hiring managers can contact you. As our billing collections team leader resume example shows, your contact information must include your full name, then your city, state and ZIP code, followed by your phone number and professional email address. If you have a LinkedIn profile and professional website, add them last.

  2. Personal statement

    A professional summary, also known as a personal statement, is a concise, three-to-five sentence statement that tells the hiring manager who you are and what you offer. A billing collections team leader resume summary must include job-relevant skills and one or two notable accomplishments. It should also touch on how long you’ve been in the industry.

  3. Skills

    Create a skills section on your resume so hiring managers can see if your skill set matches their needs. In a separate section, add your job-relevant skills in a bulleted list. As our billing collections team leader sample resume shows, it’s best to include both hard and soft skills, such as project management methodologies and resourcefulness.

  4. Work history

    Whether this is your first job or you’ve been at it for decades, your billing collections team leader resume must include a section to display your job history. In reverse-chronological order, show your current and previous employers and provide company names, locations and the dates you worked for them. Include three bullet points of measurable achievements for every job you list.

  5. Education

    A billing collections team leader’s resume must include an education section. In reverse-chronological order, show the name of the schools and the years that you graduated using bullet points. If you did not attend college, then list your high school information and the classes you’ve taken since graduating.

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Do’s and don’ts for building a billing collections team leader resume

  • Use measurable achievements to describe your billing collections abilities and experience.
  • Use action words to make an impact on your billing collections team leader resume.
  • Tailor your resume to your target billing collections team leader job.
  • Use keywords from the job description throughout your billing collections team leader resume.
  • Format your billing collections team leader resume so that it is easy to read by ATS software and human eyes.
  • Lie about your billing collections experience and leadership skills.
  • Boast that you’re the “best billing collections team leader ever.”
  • Include irrelevant personal information such as your ethnicity and age.
  • Add skills and experience that do not pertain to billing collections or team leadership.
  • Forget to proofread. A billing collections team leader resume with errors is unprofessional.

Top 4 tips for acing a billing collections team leader interview

  1. Research.

    It’s vital to take the time to learn about the company’s history, goals, values and people before the interview. Doing so conveys interest, passion and commitment — traits that can set you above the competition.

  2. Practice.

    Practice really does make perfect. To practice for your interview, start by reviewing the most common interview questions, such as: 

    And some possible behavioral questions such as:

    Write down two or three possible answers for each question, then practice answering them with a friend.

  3. Ask questions.

    Always have at least three questions ready for each person you speak with during your interview process. Doing so shows that you’re interested and that you’ve been paying close attention.

    Some questions you might ask for a billing collections team leader job are: 

    • What is the team’s biggest accomplishment this year?
    • What are the biggest challenges of this role?
    • What are the expectations about managing workflow within the team?
  4. Prepare references.

    Have professional references ready before you walk into your interview — you never know if the hiring manager might want to contact them right away. Ask a former manager and two former colleagues can speak to your performance and who you know will give you an excellent review. 

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