People-oriented Financial Aid Officer adept at developing comprehensive higher education
financing solutions for students with different needs, goals and objectives. Thorough understanding of applicable student financial aid regulations and practices. Effective multi-tasking, completing assignments within statutory and institutional deadlines and working in a team centered environment.
Strong interpersonal skills
Proficient written communicator
March 2001 to October 2012 Cali University—City, State Financial Aid Assistant
Frontline financial aid officer in large public university.
Increased student access to scholarship and loan funding by 15%.
Resolved complicated student loan access issues for applicants.
Conducted seminars for students applying for admission on the financial aid process.
October 2012 to January 2014 Hampton College—City, State Financial Aid Officer
Provided direct assistance to students seeking financial aid at private college.
Supervised cohort that included three other financial aid officers and two associated staff members.
Streamlined institutional scholarship application process for an efficiency increase of 25%.
Key speaker at college recruitment events conducted across the United States.
January 2014 to Present Company Name—City, State Financial Aid Officer
Lead financial aid staff member at public institution of higher education .
Increased financial aid applications by 15% through positive recruitment program.
Revamped institutional financial aid documents for ease of access for student applicants.
Developed comprehensive student financial aid counseling program for prospective and existing students.
2000 University of California, City, State Bachelor of Arts, Business Administration