Retail Banker Resume Example + Salaries, Writing tips & Information

123 Fake Street
City, State, Zip Code
Cell: 000-000-0000
email@email.com

Summary

Experienced Retail Banker with history of providing a high level of customer service for financial institutions. With a heavy background in staffing phone banks and offering assistant through Internet channels, have the knowledge for helping customers answer their questions, fill out paperwork, replace debit cards or navigate a website. Accurate and detail oriented, can promise to build customer loyalty and solidify brand name.

Highlights

• Know general banking procedures
• Familiar with accounting
• Withdrawals and deposits
• Cashier checks and money orders
• Account information and research
• Home, car and business loans
• MIS reporting
• Cost allocation modules
• Oracle and SQL

Work Experience

March 2007 to Present Company Name, City, State Executive Retail Banker

• Supervised the development and implementation of sales operation and banking center services.
• Voted Teller of the Year twice.
• Collaborate with Branch Manager in the design of market product plans.
• Assist in risk evaluations for customer and market needs.
• Member of Risk Evaluation Team, conducting regular assessment of services provided by banking center.
• Train junior staff in goal setting and banking procedures.

March 2002 to February 2007 Company Name, City, State Retail Banker

• Worked Customer Service desk three time a week, providing face-to-face and telephone support.
• Oversaw cross-training of incoming associates.
• Reviewed credit and loan applications.

Education

2002 California High School, City, State High school diploma