Joshua Lopez1 Main Street New Cityland, CA 91010 Cell: (555) 322-7337 E-Mail: firstname.lastname@example.orgSummaryReliable and friendly Satellite TV Technician and Installer offering over 10 years experience efficiently completing installation orders. Maintains high customer satisfaction with low complaint rate. Detail-oriented and deadline-driven with a superior work ethic. Seeking position of increased responsibility with potential for advancement into crew management.HighlightsNew installations Repair service Troubleshooting Satellite and Internet setup People skillsCables Wall jacks Ports Customer service Technical acumenExperienceAugust 2010 to Current Summit TV Services New Cityland, CA Satellite TV TechnicianInstall home and small business satellite systems. Answer maintenance calls and troubleshooting requests efficiently and follow schedule closely. Isolate faults in units and components. Evaluate and validate claims and submitted service reports to support claims. Calibrate and monitor devices following installation. Coordinate the work of multiple contractors. Train new installers and supervise initial work.October 2006 to June 2010 Coastal Satellite New Cityland, CA Satellite TV TechnicianInspected residential and business sites for installation and equipment needs, including locating best position for satellite dishes. Setup devices after installation, including programming systems and troubleshooting issues. Explained company services in order to promote products and upsell additional installation points or systems to clients. Maintained inventory of equipment, parts, and supplies. Resolved an average of 15 technical inquiries each day. Oversaw equipment returns and logged each piece.March 2002 to September 2006 Northwest Satellite Services Portland, OR Apprentice Satellite TV InstallerUnder guidance of senior technician, put new satellite TV systems for residential clients. Drilled holes, positioned cables, and attached wiring for connections. Detailed running of system to customers, including remote operation and informational paperwork.